Account Manager

Summary/Objective: The Sales Account Manager is responsible for developing new business and maintaining customer relationships within an assigned territory. This role requires strategic account management, business development, and proactive customer engagement to achieve sales targets and support company growth.

Specific Responsibilities and Essential Functions:

• Manage assigned territory to meet Company sales goals and budgets.
• Develop new business opportunities by identifying prospective customers, evaluating their needs, and presenting company capabilities.
• Maintain and grow existing accounts through effective account management and customer service.
• Analyze customer needs and prepare appropriate solutions, recommendations, and presentations.
• Communicate customer requirements internally and ensure follow-through on all projects.
• Resolve customer complaints by investigating issues, developing solutions, and making recommendations to management.
• Act as a liaison between customers and the Company to maintain a positive brand image.
• Continuously develop knowledge of industry trends and competitors' products.
• Provide regular reports to management, including daily call logs, weekly activity reports, and territory analysis.
• Support Accounts Receivable in minimizing aged invoices within the Business Unit.
• Assist the Customer Service team in managing aged inventory.
• Perform other duties as assigned.

Competencies and Qualifications:

• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication abilities.
• Ability to work independently and as part of a team.
• Strong organizational skills with the ability to manage multiple priorities.
• High motivation for sales with a persuasive and enthusiastic approach.
• Thoughtful and conscientious in following company guidelines and vision.
• Ability to travel extensively for business purposes.

Education and Experience:

• High school diploma required; bachelor's degree preferred.
• Minimum of 5 years of sales experience, preferably in the packaging industry.

Physical Demands:

Must be able to sit, stand, walk, and travel frequently as part of regular job duties.

Travel Required:

Extensive business travel is required.

Other duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.