What are the responsibilities and job description for the Furniture Prep Lead position at American Furniture Warehouse?
The Furniture Preparation Lead will coach the Furniture Preparation Technicians to assemble, inventory, and hard mark merchandise prior to being loaded for delivery. This individual will also coordinate and communicate with the Furniture Repair department to make sure all merchandise has been repaired and is ready for delivery. The Furniture Prep Lead will coordinate and work with the Furniture Prep Techs, Customer Service, and Delivery Services to process and complete merchandise that has been added to or canceled from the delivery routes.
20 / HR
Job Requirements
Professional Appearance
Ability to be trained and certify in the operation of pallet jack.
Positive attitude with strong inter-personal skills
Must be able to learn, understand, and apply new technologies including but not limited to Dispatch Tracking, Storis, iPads, Excel, Word, etc.
Coordinate and work effectively with multiple departments to continuously improve processes, maximize efficiency and exceed customer service expectations.
Job Expectations :
Commitment to AFW’s safety policies and procedures and ability to promote awareness.
Committed to under promising and over delivering to our customers.
Coach the Furniture Preparation Technicians to safely handle furniture to prevent even exchanges and injuries.
Appraises employee performance, communicates goals and expectations, provide honest feedback and coach members.
Communicates, leads, and develops work with the Furniture Preparation department.
Able to operate a radio frequency (RF) scanner.
Knowledge of and the ability to run the even Exchange Report.
Coach the Furniture Preparation Technicians to assemble merchandise correctly and efficiently.
Able to identify and read reports, invoices and UPC labels to ensure invoices are complete.
Ensure that all merchandise is inspected, inventoried, and hard marked prior to delivery load out.
Ensure delivery door sheets are filled out and turned in.
Communicate effectively with members and supervisors.
Time management and organizational skills.
Ability to work required shift, which includes but not limited to evenings, weekends, holidays and attendance to all mandatory meetings.
All training provided by AFW
Physical Requirements :
Requires the ability to maneuver in confined and at times congested areas
Requires the ability to stand, walk, stoop, & bend for 8 hours or more daily
Requires constant use of arms, hands, fingers, eyes, legs, and back.
Inspecting merchandise may require lift, lower, push and pull all sizes of merchandise up to 100 lbs. frequently and ability to handle / manipulate up to 250 bs. frequently.
The Furniture Preparation Lead requires lifting, bending, kneeling, stooping and moving merchandise 8 hours or more daily.
Physical Work Environment :
Fluorescent Lighting
Concrete Flooring
Climate effected by outside conditions
Considerable exterior noise
Extreme temperature fluctuations in warehouse
A pre-employment drug screen and pre-employment background check must be passed upon job offer.
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