Warehouse Associate

Job Description

We are thrilled to be building and opening a brand-new American Furniture Warehouse in Surprise, AZ! AFW strives to be the best place to work for and the best place for customers to buy furniture.

Expected date for AFW Surprise to open to the public is May 9th, 2025 . This position is expected to start 2-4 weeks prior to the opening. Please note that these dates may change due to varying circumstances.

Department : Customer Pick Up

Shift : Various shifts from 5 : 00am-10 : 00pm

Reports to : Warehouse Manager

Job Summary :

As a Warehouse Associate, you will help provide excellent customer service to our customers picking up their items from the dock. You will pick and pull merchandise, load and unload merchandise to and from other AFW facilities, load out customers in a safe and efficient manner, and any other task as asked by the AFW management team. The ideal Warehouse Associate develops strategies to improve customer service, adheres to quality expectations and standards, and has excellent attention to detail. If you are eager to help our customers and make a difference, then AFW is looking for you!

Duties / Responsibilities :

Typical duties include but are not limited to :

• Commitment to AFW's safety policies and procedures and ability to promote safety awareness.
• Greet customers promptly and professionally.
• Wrap, load, and secure merchandise into the customer's vehicle without damaging the merchandise or the vehicle.
• Confirm that customer receives correct merchandise.
• Inspect AFW rental vehicles and fill out the appropriate paperwork.
• Uncrate and re-create merchandise for inspection when requested.
• Identifying and reading reports, tickets, and UPC labels.
• Operate material handling equipment to move products within the warehouse.
• Efficiently work independently of direct supervision.
• Able to have a flexible schedule and work all shifts, holidays, and weekends.
• Maintain a clean and safe work environment.
• Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner.
• Ensure department, walking lanes, and nearby areas are clean and professional.
• Ensuring your safety and the safety of all others at all times.
• Adhere to the AFW asset protection policies and identify and prevent fraud.
• Abide by all company policies and procedures.
• All other duties assigned by the Customer Pick Up Manager as directed.
• All training provided by AFW

Opportunity for Growth :

As a Warehouse Associate, you are eligible to be a part of the Career Progression Program. This allows you the opportunity to increase your skills set within the department, earn a higher rate of pay, and take the steps to advance your AFW career.

Compensation Package :

Pay rate : Hourly range from $17-$19 DOE

Supervision Given and Received :

This position has no supervisory responsibilities. This position is supervised directly by the Warehouse Manager.

Required Skills / Abilities :

Personal Competencies :

To perform the job successfully, an individual should demonstrate the following competencies :

Computer Skills :

Basic computer skills required.

Certificates and Licenses :

None required. Prior experience operating warehouse equipment, such as forklift, pallet jack, and cherry picker helpful but not required.

Education and Experience :

High school diploma or GED is preferred.; equivalent combination of education and experience accepted in lieu of diploma.

Physical Demands :

American Furniture Warehouse is an Equal Opportunity Employer M / F / D / V. Working Safely is a Condition of Employment at American Furniture Warehouse - an Affirmative Action Employer M / F / D / V.

A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer.

Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!

About Us

At AFW we pride ourselves on our ability to offer value and service to our customers. When you join AFW you become part of a professional, customer service oriented company.

AFW is seeking highly motivated, energetic, hardworking candidates to join our team.

AFW offers highly competitive pay and a full benefits package that includes 401k, medical, dental, vision and a host of voluntary programs including life insurance, disability, all at affordable rates.

Salary : $17 - $19