What are the responsibilities and job description for the MIS Specialist-SSVF - San Antonio position at American GI Forum - NVOP?
Job Description
Job Description
ABOUT THE COMPANY
American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.
SUMMARY
This position is responsible for certifying data entry, client application information and data from other program required documents. The individual must have a strong attention to detail for reviewing, certifying, and entering data, reviewing reports, forms and correcting errors in the organization’s official database. The MIS Certification Specialist must ensure integrity of the data with the ability to compile and maintain a database in support of program assessment, evaluation, and planning; must be able to review client enrollment documents, training, placement and follow-up documentation for accuracy and authenticity; and assist Case Managers on issues relating to availability and eligibility of support services for clients. This person will perform the follow-up task with employers and clients to obtain employment status; provide assistance to users of information for data requirements, compliance or assist with monthly reports and distribution; and will be required to be on a rotating schedule of the clerical pool to serve as a receptionist for the front desk as needed.
RESPONSIBILITIES & DUTIES
NOTE : These job duties are not all-encompassing of the responsibilities and duties (or other terms) that are required of the employee and may change at any time with or without notice.
- Learn all of the eligibility criteria’s from numerous program.
- Builds and maintains a database which will support program assessment, evaluation and planning.
- Manages the development, implementation, installation, and operation of information and functional systems for the organization.
- Be able to understand and interpret documents provided for client training in on-the-job training and classroom training.
- Reviews program client enrollment, training, placement and follow-up documentation for accuracy and authenticity.
- Be proficient in Access data software for the purpose of inputting of client statistical information.
- Be able to interpret Department of labor regulations relative to client services.
- Be able to communicate effectively with case managers, employers and training institutions.
- Available for rotating schedule of the clerical pool to assist with receptionist duties as deemed necessary.
- Be responsible, self-motivated and able to work independently.
- Assist Case Managers with issues related to client support services individual but not limited to eligibility, availability and approval.
- Maintain confidentiality with all information regarding clients, donors, employees and AGIF-NVOP. Such information is to be disclosed on a need to know basis only.
- Responsible for being sensitive to the needs of program participants, and must at all times treat clients with respect and professional care.
SKILLS & COMPETENCIES
REQUIREMENTS & QUALIFICATIONS
TRAVEL
Primarily local during business day although some out-of-area travel may be expected via airline or automobile based on the discretion of management.
WORK ENVIRONMENT
While performing the duties of this position, the employee will conduct office work, meet with clientele, and team members, and at times travel offsite to conduct business. Employee may be exposed to varying weather conditions. Employee will also be required to work in varied office and residential environment based on assigned caseload. Employee will be able to handle and de-escalate situations that may arise while at work.
BENEFITS
Dental insurance
6% Employer matching (after 1 year of employment; 100% vested)
It is the policy of the Company to be an Equal Opportunity Employer that protects applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training classification and other aspects of employment on the basis of race, color, religion, sex, (including pregnancy), disability, age, national origin and genetics. It’s also the policy of the Company to hire individuals solely upon the basis of their qualifications and ability to do the job to be filled. The American GI Forum National Veterans Outreach Program (NVOP) is committed to assuring equal opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of NVOP to provide reasonable accommodation to a qualified individual with disabilities to enable such individual to perform the essential functions of the position for which the individual is applying and for which the individual is employed. Additionally, it is the policy of the NVOP to provide reasonable accommodation for religious observers. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
