Field Supervisor Needed

AMERICAN GUARD SERVICES

PERKS & BENEFITS

• Weekly Pay!
• Other Benefits!
• Company provides uniforms at no cost!
• Medical / Dental / Vision plans with great employer contributions!
• 401(k) Retirement Plan!
• Career growth opportunities

A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Guards (SG) and ensuring site coverage at all times. Will work closely with Operations Managers on a day-to-day basis to supervise remote service delivery.

• Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized;
• Responsible for conducting on-the-job training of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;
• Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site;
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR; may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director;
• Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office;
• Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager;

MUST MEET THESE REQUIREMENTS:

• 2 years of Supervision experience preferably in Security
• Active Guard card
• High School Diploma or equivalent
• Clean driving record and Valid Driver's license
• Must pass a background check
• Ability to work a flexible schedule and to work evenings, weekends and holidays as requested or required
• Excellent leadership, supervisory, management, and customer service skills
• Must have exceptional motivational skills to promote the productivity and training of subordinate staff
• Ability to think and act independently, possess strong reasoning and problem-solving skills, and make sound and timely management decisions
• Must have strong interpersonal skills, extensive management background, proven client interfacing experience, and advanced computer skill set
• Ability to work in a team-oriented management environment and to help identify and solve problems

About the Company:

American Guard Services Inc. is an accredited, and highly regarded security protection firm founded in 1997. We provide exceptional security services throughout the United States, and as an industry leader, our full-service security firm is nationally known and continues to grow at a significant pace.
Our goal is to support, assist, and help facilitate top security to our valued clients. We pride ourselves in safety, and professionalism, which we accredit to our quality-of service training programs, specialization in command post and terminal operations. This makes us a full-service commercial and personal security firm that cannot be compared to others. American Guard Services Inc. consciously promotes an atmosphere of “trust and inclusiveness.” Our people are the most important part of our success. We focus on creating an employee experience that is aligned with our mission — TRUST. STRENGTH. EXPERIENCE. SERVICE. and LOYALTY — starting with being a dynamic and great workplace. If you are purpose-driven, always sees the glass as half-full, seizes opportunities, and has an urge to learn, and develop your skills, while managing a balanced, and healthy way of life, we invite you to apply for the following position at American Guard Services, Inc

American Guard Services is proud to be an Equal Opportunity Employer:

We welcome all well qualified applicants to apply for this position. Applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.” Should you require accommodation during the recruitment process, please do not hesitate to let us know.

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Security: 2 years (Required)

License/Certification:

• Guard Card (Required)

Ability to Relocate:

• Memphis, TN 38125: Relocate before starting work (Required)

Work Location: In person

Salary : $19