What are the responsibilities and job description for the Security Operations Supervisor position at American Heritage Protective Services, Inc.?
Overview
American Heritage Protective Services, Inc. is a Chicago-area based full-service security provider established in March 1998 with a branch office in Detroit, MI.
Our focused, core services include the following:
- Uniformed Security Officers
- Law Enforcement Trained Officers
- Confidential investigations
- Consulting and assessments
American Heritage Protective Services, Inc. has a continuity of leadership that has a vast amount of experience in the public and private sector at the highest levels. We offer a full range of ancillary services, including Security Consulting & Assessments, Confidential Investigations, Undercover & Business Crime Investigations, Strike & Workforce Reduction Planning, and Expert Witness Testimony. American Heritage Protective Services, Inc. is fully licensed in Illinois, Indiana, and Wisconsin. As a recognized leader in the security industry, we have the ability to provide a wide range of services tailored to your needs (with disciplined adherence to core values of service, responsiveness, and local presence.”
Our respect and care for our employees underpin our differentiated approach. We believe in the diversity of our workforce and in the dignity of the individual. We are committed to the respect and safety of our employees and, at the same time, place the highest value on our relationships with clients.
Job Skills / Requirements
Reporting to the Branch Manager, the Operations Supervisor is held directly accountable for ensuring contract and regulatory compliance, maintaining proper staffing levels, advance scheduling, decreasing payroll and billing errors, and decreasing employee turnover by successfully leading, developing, and selecting Site Supervisors and Security Officers. This position requires experience leading multiple officers and multiple sites and having working knowledge of scheduling and completing weekly payroll. Must be detail-oriented and have solid multi-tasking skills.
Responsibilities include, but are not limited to, assisting with the following:
- Completing and reviewing payroll and scheduling
- Interviewing and hiring qualified officers
- Handle call-offs and assuring posts are covered at all times
- Managing all attendance and performance issues
- Conducting annual performance reviews
- Meet regularly with management to review operational needs
- Supervise and monitor the Patrol Division
- Maintaining and assuring all contract and compliances are met
- Training security guards
Qualifications
- Associate degree; however, relevant supervisory experience will be considered in lieu of degree
- Two or more years of Security Industry experience; experience in related industries may be considered
- Prior military or law enforcement experience a plus
- Experience with training (firearm, self defense, first aid) a big plus
- Valid driver's license
- Exceptional verbal and written communication skills
Other
- Must be at least 18 years old or the minimum age required by the state, if higher
- Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
- Must be willing to travel between client locations and able to work flexible hours to include weekends, evenings, and extended hours
- Subject to a drug screen, criminal background check, and motor vehicle check to the extent permitted by law
- Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated if prior military
- Must be willing to provide any applicable non-competition agreements for review prior to offer
#MI
Education Requirements (Any)
High School Diploma/GED
Additional Information / Benefits
- Weekly Pay/Direct Deposit
- Paid Training
- Advancement Opportunities
- Free Uniforms
- Steady Consistent Work
- Paid Holidays
- Paid Time Off
- Insurance
- 401k
