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Wellness Director

American House Senior Living Communities
Chattanooga, TN Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 3/6/2026

 

Wellness Director Position Summary:

The Wellness Director plays an integral role in upholding American House’s mission to enrich the lives of those we serve.  Our Wellness Directors supervise all Wellness team members.  This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.

 

Wellness Director Duties/Responsibilities:

  • Overall supervision of all Wellness team members, including but not limited to training, performance management, coaching, motivating, and evaluating.
  • Overall implementation, delivery, and coordination of resident services at the community. Directly supervises all employees of the Wellness department.
  • Carries out supervisory responsibilities in accordance with American House's policies and procedures. The responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff.
  • Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary.
  • Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body.
  • Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately.
  • Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs.
  • Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks, where applicable.
  • Provides oversight with medication management to assure eMAR's are correct and that the residents receive medications timely and accurately.
  • Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs of the prospect.
  • Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided
  • Maintain high level confidentiality of all information related to the role
  • Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.
  • Creates positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
  • Monitor licensure and certification compliance for all Wellness staff.
  • Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department.
  • Lead coordination of health care services with other third-party providers to ensure continuity of care.
  • Submit recommendations to the Executive Director for budget, equipment, and supplies.
  • Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department.

Wellness Director Required Skills/Abilities:

  • 3 years of management experience in healthcare or service-related setting
  • Physiological and psychological knowledge related to gerontology

Wellness Director Preferred Skill/Abilities:

  • Experience working with Seniors

Wellness Director Education and Requirements:

  • Licensed Practical Nurse or Registered Nursing
  • Bachelor of Science in Nursing (BSN) Degree preferred
  • Must pass a pre-employment background check, drug screen, TB test and physical

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

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