What are the responsibilities and job description for the Customer Service Representative position at American In-Home Care?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for answering multiple phone lines for several offices under the Company's umbrella while handling paperwork in a timely manner. Bilingual (Spanish/English) candidates are encouraged to apply.
Duties
- Demonstrate excellent phone etiquette while communicating with clients and colleagues.
- Handles incoming and outgoing telephone calls diplomatically, efficiently, and effectively with the highest degree of professionalism
- Meet and Greet Walk-In visitors
- Maintain all company forms for new applicants
- Intake and check weekly carelogs
- Prepares various company correspondences
- Ability to handle irate callers
- Performs other duties as required by manager.
Job Specifications and requirements
- Minimum one year experience in a Customer Service or Receptionist position required
- Knowledge of Microsoft Office 365, Outlook software
- Excellent phone etiquette
- Can multi-task several projects at any given week
- Eligible Level 2 Background screening from Agency for Healthcare Administration.
- Organized, detailed and diligent work ethic
- Work experience at a home health care registry a plus
Job Type: Full-time
Join us in creating memorable experiences for clients and care providers while developing your career in a supportive environment!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: From $41,600.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Delray Beach, FL 33445 (Preferred)
Ability to Relocate:
- Delray Beach, FL 33445: Relocate before starting work (Preferred)
Work Location: In person
Salary : $41,600
