What are the responsibilities and job description for the Customer Service Representative- Entry Level position at American Income Life AO - Jesse Wong?
We're looking for talented individuals like you to join our team as our Customer Service Representative.
About Us :
At our company, we are dedicated to empowering our clients and exceeding their expectations. We’re committed to innovation, excellence, and client-centricity. We believe in building strong partnerships and delivering unparalleled value to every client.
Your Responsibilities :
- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information about our products / services and assist customers with placing orders, processing returns, and resolving issues.
- Listen attentively to customers' concerns and empathize with their needs, striving to exceed their expectations with every interaction.
- Collaborate with other team members and departments to ensure seamless customer experiences.
- Maintain detailed records of customer interactions and follow up as needed to ensure customer satisfaction.
Job Requirements :
Perks & Benefits :
Join our team and make a difference in the lives of our clients by providing them with the peace of mind that comes from having the right coverage. Apply now!