Executive Assistant/Personal Assistant

About Us:

American Integrity Insurance, a premier writer of homeowners insurance, has more than 280,000 customers and is exclusively represented by more than 1,000 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home and dwelling insurance to families throughout the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past ten years.  We have also rated among the Top Workplaces in the USA by USA Today for the past four years.

A Day in the Life:

Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.

Learn more about American Integrity Insurance and our job opportunities at https://careers.americanintegrityinsurance.com.

Job Title: Executive Assistant/Personal Assistant

Job Summary:

The Executive Assistant provides executive support in a one-on-one working relationship. The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the Executive. The Executive Assistant will perform Personal Assisting duties, including, but not limited to, managing and coordinating social and family obligations, liaising with external contacts to coordinate after-hours scheduling, and managing personal residential properties. The Executive Assistant must be creative and enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven and community-oriented. The ideal individual will have the ability to exercise good judgment in a professional manner in dealing with a variety of situations; possess strong written and verbal communication, administrative, and organizational skills; and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. 

Job Responsibilities/Functions:

• Ability to be in-office Monday – Friday, with ability to be On Call outside regular business hours and on weekends.
• Completes a broad variety of administrative tasks for the Executive including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
• Plans, coordinates and ensures the Executive's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the Executive’s time and office.
• Communicates directly, and on behalf of the Executive, with Board members, vendors, agencies, donors, and others, on matters related to Executive's programmatic initiatives.
• Must possess strong business savvy skills in being able to prepare Power Point presentations for Board Meetings, Vendor Councils, as some examples.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Executive, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
• Provides a bridge for smooth communication between the Executive’s office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
• Works closely and effectively with the Executive to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the Executive updated.
• Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for the Executive, some of which may have organizational impact.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the Executive’s ability to effectively lead the company.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
• Seamlessly transitions between Personal and Executive assisting duties, holistically supporting the Executive in all facets. Personal assisting duties include, but are not limited to, managing and coordinating social and family obligations, liaising with external contacts to coordinate after-hours scheduling, and managing personal residential properties.

Education: High School Diploma minimum requirement; Bachelors degree or equivalent professional experience preferred. 

Experience: The ideal candidate has experience supporting C-Level Executives. 

Skills:

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Very strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners.
• Expert level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability and emotional maturity. 
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.
• Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
• Forward-looking thinker, who actively seeks opportunities and proposes solutions.
• Technologically literate with strong computer skills including familiarity with Microsoft Outlook, Word, Power Point and Excel and other commonly used software.   
• Maintains professional appearance and demeanor.