What are the responsibilities and job description for the Field Service Technician position at American Kitchen Machinery & Repair?
A CFESA certified company, American Kitchen Machinery is the tri-state area’s premier service provider and parts distributor. At AKM, we take professionalism and customer satisfaction to the top of the field. We are dedicated to providing you with all your commercial kitchen equipment needs, 24 hours a week and 7 days a week.
Over 50 years ago, AKM was started by the Elliott family in Philadelphia. Being a family business has offered our customers the loyalty and quality only AKM could provide.
American Kitchen is currently staffed by factory trained CFESA certified technicians. Our offices are home to friendly and hardworking customer service representatives that are waiting to help you with all your service needs.
We are currently looking to fill an opening for a Field Service Technician.
As a Service Technician you will provide preventive maintenance, warranty work, repair services, and parts for commercial cooking, beverage and other kitchen equipment in restaurants, hotels, nursing homes, schools, and corporations.
We service the Philadelphia area, Bucks, Montgomery, Chester and Delaware Counties as well as Southern New Jersey.
Responsibilities:
- Perform troubleshooting, repair, and preventative maintenance on commercial foodservice equipment including, but not limited to, refrigeration equipment(if applicable), cooking equipment, beverage equipment, and dish machines
- Demonstrate effective troubleshooting and problem solving skills
- Communicate effectively with internal and external customers
- Build strong customer relationships and build knowledge and understanding of new and existing customer needs/expectations
- Attend appropriate technical and manufacturer training
- Obtain additional licenses and certifications as appropriate
****REFRIGERATION EXPERIENCE IS A BIG PLUS *****
Qualifications:
- High School diploma or equivalent
- A minimum of 1 year service industry experience – appliance repair, kitchen equipment, HVAC
- Valid driver’s license and acceptable motor vehicle record (2 yrs)
- Willingness / ability to be involved with the emergency on-call rotation that includes nights and weekends
- Relevant technical training, licenses, and/or certifications (ie. EPA, CFESA)
- Commercial cooking equipment repair experience
- Self-motivated with the proven ability prioritize and work independently with minimal direct supervision
- Perform preventative maintenance on commercial foodservice equipment including, but not limited to, refrigeration equipment, cooking equipment, beverage equipment, and dish machines
- Demonstrate effective troubleshooting and problem solving skills
- Communicate effectively with internal and external customers
- Build strong customer relationships and build knowledge and understanding of new and existing customer needs/expectations
If you think you would be a great addition to our team, Please forward your resume along with salary expectations. Benefits include 401K, Medical/Supplemental Insurance, Paid Vacation, Company Vehicle
Job Type: Full-time
Pay: $22.00 - $45.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Mechanical: 1 year (Required)
- kitchen equipment: 1 year (Required)
Work Location: Multiple locations
Salary : $22 - $45