What are the responsibilities and job description for the Business Office Manager position at American Ladders and Scaffolds?
Position Overview: Starting at $90,000 a year PLUS a full benefit and retirement package. Hours M-F 8:00am-4:30pm
***MUST have min. 5yrs experience w Quickbooks-online version.
The Business Office Manager for our construction supply company will oversee the day-to-day administrative and operational activities to ensure smooth and efficient functioning of the office. This role involves managing office logistics, supporting staff, maintaining inventory records, and coordinating with vendors and customers. The ideal candidate will be highly organized, detail-oriented, and capable of managing a fast-paced, dynamic work environment.
Key Responsibilities:
1. Administrative Management:
• Manage daily office operations, including scheduling, filing, and correspondence.
• Ensure compliance with company policies, safety regulations, and industry standards.
• Oversee office equipment maintenance and service contracts.
2. Customer and Vendor Coordination:
• Serve as a point of contact for customers, vendors, and contractors.
• Process orders, invoices, and delivery schedules accurately and efficiently.
• Handle customer inquiries, resolve issues, and maintain positive relationships.
3. Inventory and Supply Management:
• Monitor inventory levels for office and warehouse supplies; ensure timely reordering.
• Work closely with warehouse and procurement teams to maintain accurate records.
• Coordinate with suppliers to track shipments and ensure timely delivery.
4. Team Support:
• Assist in onboarding new hires, including training on office procedures and systems.
• Plan and organize meetings, team events, and internal communications.
• Provide administrative support to management and sales teams.
5. Financial Oversight:
• Track office expenses and manage budget allocation for supplies and services.
• Process accounts payable/receivable, and coordinate with accounting teams.
• Prepare reports on office operations and financial performance as required.
6. Process Improvement:
• Identify inefficiencies in office workflows and implement improvements.
• Ensure a safe, clean, and well-organized work environment.
Qualifications:
• Bachelor’s degree in business administration, management, or a related field (preferred).
• Previous experience as an Office Manager, preferably in the construction or supply industry.
• Knowledge of inventory management, order processing, and logistics.
• Proficiency in office software (e.g., Microsoft Office, QuickBooks, or similar systems).
• Strong organizational, communication, and problem-solving skills.
Key Competencies:
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Excellent interpersonal and customer service skills.
• Attention to detail and accuracy in handling administrative and financial tasks.
• Familiarity with construction supply terminology and processes (preferred).
Working Conditions:
• Full-time position based in a professional office setting, with occasional visits to the warehouse or supplier sites.
• Some physical activity may be required, such as lifting office or inventory items.
How to Apply:
Interested candidates should submit their resume and a cover letter to: Kevin@AmericanLadders.com
Salary : $90,000