What are the responsibilities and job description for the Member Service Representative position at American Lake Credit Union?
The Member Service Representative provides friendly, quality service to existing customers by efficiently and accurately processing and recording transactions and answering inquiries regarding American Lake Credit Union’s products and services. Responsible for performing transactions with negotiable instruments and ensures the security of such. Develops relationships by assessing member's needs through referring and selling the appropriate products and/or services as well as meet sales goals through cross selling. Assists branch staff to ensure members receive quality service, quickly, professionally and efficiently.
The ideal candidate must be detail oriented, accurate when processing transactions and contribute to a sales/service culture. This position requires excellent and friendly member service. Must be available Monday through Saturday. Reliable transportation if needed at other locations.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Physical setting:
- Office
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Cash handling: 1 year (Required)
- Customer service: 1 year (Required)
- Financial Institution: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17