Account Manager

PAY RANGE: $55,000.00 - $65,000.00 Commission

WORKING WITH US

We are always looking for people who are passionate about working outdoors and making the local community a better place to work and live. If you're seeking a great place to work with a rewarding purpose, competitive pay, generous benefits, professional development opportunities, and a collaborative culture we're ready to grow with you! We prioritize work-life balance, health and wellness, and employee recognition to create a supportive and rewarding work environment.

MISSION FIRST, TEAM ALWAYS - our mission is to create a culture that provides for the betterment of the individual and the organization, while supporting a common goal. We are former US Military Special Operators who founded American Landscaping Partners with a belief that we can better the landscaping industry through core values of extreme ownership and selfless service.

BENEFITS

• Full-time benefits start on your first day of employment
• Medical, Dental, Vision, Flexible Spending Account, Life and AD&D Disability, and Voluntary Benefits

POSITION OVERVIEW

Responsible for managing the existing customer relationships and revenue growth through enhancement sales based on a knowledge of all aspects of landscape production and service

ESSENTIAL DUTIES

• Manages daily customer relationships to ensure continuous sales growth and excellent customer service
• Responds to customer questions related to various topics of landscape installation, landscape maintenance, and snow removal
• Conducts consistent walk-through with customers to identify and document any and all discrepancies or concerns
• Coordinates with the Maintenance Operations Manager on estimates for jobs based on labor, job demands, and current pricing
• Ensures work tickets are managed according to the schedule and within budget
• Responsible for inspecting properties and ensuring that quality standards are met
• Maintains continuous communication with internal and external contacts including vendors, subcontractors, service providers, and customers
• Monitors and analyzes the financial performance of all work tickets to ensure timeliness, profitability, and quality
• Promotes continuous improvement of workplace safety and environmental practices
• Participates in leadership meetings and other companywide initiatives as needed
• Manages marketing and promoting of various services and products to new and existing customers
• Performs snow removal duties during snow season while ensuring proper safety procedures as necessary
• Position may perform other duties as assigned

EDUCATION, KNOWLEDGE AND EXPERIENCE

• Minimum of Bachelor's Degree preferred, horticulture degree preferred; combination of education and experience that provides equivalent knowledge, skills, and abilities

SKILLS AND QUAILIFACTIONS

• Ability to work effectively in a team environment
• Ability to manage multiple priorities/tasks
• Knowledge of horticulture including plants, shrubs, and other plants as well as weeds, pests, insects, horticultural diseases, moss, and plant disorders
• Excellent analytical and abstract reasoning skills
• Microsoft Office Suite / PC proficiency
• Excellent organizational skills
• Excellent oral and written communication skills

WORKING CONDITIONS

• Indoor and outdoor conditions
• Extended work hours during peak seasons
• Requires moderate physical activity performing activities of a productive and technical nature; regular exposure to outdoor weather conditions of extreme heat and extreme cold; potential exposure to loud noise; potential exposure to air pollution, allergens, dust, pollen, insects, and other potentially harmful naturally occurring hazards; potential exposure to moving mechanical parts and sharp objects

EMPLOYMENT STATUS

• Full Time