Branch Administrator - Ready - Streetsboro, OH

PAY RANGE: $23.00 - $26.00

WORKING WITH US

We are always looking for people who are passionate about working outdoors and making the local community a better place to work and live. If you're seeking a great place to work with a rewarding purpose, competitive pay, generous benefits, professional development opportunities, and a collaborative culture we're ready to grow with you! We prioritize work-life balance, health and wellness, and employee recognition to create a supportive and rewarding work environment.

MISSION FIRST, TEAM ALWAYS - our mission is to create a culture that provides for the betterment of the individual and the organization, while supporting a common goal. We are former US Military Special Operators who founded American Landscaping Partners with a belief that we can better the landscaping industry through core values of extreme ownership and selfless service.

BENEFITS

• Full-time benefits start on your first day of employment
• Medical, Dental, Vision, Flexible Spending Account, Life and AD&D Disability, and Voluntary Benefits

POSITION OVERVIEW

The Branch Administrator will play a pivotal role in ensuring the efficient operation of our branch, supporting both the Branch Manager and various teams within the organization. This position encompasses a range of administrative tasks including accounting responsibilities, HR support, sales team assistance, and operational duties. The ideal candidate will be proactive, detail-oriented, and possess strong problem-solving abilities, ensuring seamless communication and processes within the branch.

ESSENTIAL DUTIES

• Support various operational tasks to ensure smooth daily activities within the branch.
• Answer incoming phone calls and handle inquiries professionally and efficiently.
• Arrange travel accommodations for staff as required.
• Coordinate and plan company events.
• Aid the sales team with the preparation and management of sales contracts.
• Maintain accurate records of sales transactions and client interactions.
• Support sales initiatives and contribute to achieving branch sales targets.
• Receive and key invoices into the accounting system accurately and promptly.
• Ensure timely customer payment processing and follow-up on outstanding payments.
• Assist with financial reporting, reconciliation, and other accounting tasks as needed.
• Conduct new employee orientations and manage the employee onboarding experience.
• Coordinate H2B travel, accommodations, and onboarding.
• Assist payroll coordinator with preparing and processing payroll for branch employees.
• Maintain accurate employee records and manage data entry tasks.
• Oversee uniform distribution and inventory management.
• Assist with work compensation claims and ensure compliance with safety regulations.
• Serve as the liaison between HR leadership and branch employees, effectively communicating policies and updates.
• Assist employees in HR questions and employee changes.
• Responsible for managing open positions, screening, and scheduling interviews with candidates

EDUCATION, KNOWLEDGE AND EXPERIENCE

• Proven experience in administrative roles, preferably within the landscaping or related industry.
• Excellent data entry skills with high accuracy and attention to detail. 2
• Strong HR and accounting knowledge, with experience in payroll processing, invoice management, and HR compliance a plus.
• Excellent verbal and written communication skills, with the ability to tailor messages to different audiences.
• Solid interpersonal skills with the ability to build and maintain positive relationships with employees, customers, and vendors.
• Demonstrated ability to handle confidential information with discretion.
• Strong problem-solving skills, with a proactive and solution-oriented mindset.
• Ability to adapt quickly to changing priorities and work effectively under pressure.
• Strong sense of ownership and accountability, with a commitment to delivering high-quality results.
• Ability to pivot responsibilities as needed.
• Experience with EOS preferred.

SKILLS AND QUAILIFACTIONS

• Industry: Demonstrated understanding of the landscaping or similar industry.
• Technology and Systems: High level of technological proficiency, including experience with accounting and HR software, MS Office Suite, and communication tools.
• Prioritization and Detail: Exceptional organizational skills and attention to detail; ability to prioritize and manage multiple tasks efficiently

WORKING CONDITIONS

• Occasional travel to other branches or offices as needed.
• Flexibility and willingness to work non-standard business hours and days as needed required

EMPLOYMENT STATUS

• Full Time