What are the responsibilities and job description for the ACCOUNT & ADMINISTRATIVE EXECUTIVE position at American Leak Detection of Central, Mid, & North New Jersey?
HARD WORKERS AND OVERACHIEVERS- LOOK NO FURTHER!
If you are looking to work in a busy office environment where most of your time is spent speaking with customers, explaining our unique services to them and successfully booking jobs, then this is a great position for you! If you love solving customer's problems, speaking with lots of interesting people from all over the country, using your brain to schedule our leak technicians in a logical manner, utilizing your writing and communication skills, in a comfortable, "no-drama" office setting where your great ideas are heard, all while making great money with plenty of opportunity to make more, and be recognized and rewarded for your hard work- then, we invite you to apply to a fast growing company where opportunities are plentiful and the environment is friendly and fun!!
You will receive an education in the principles of leak detection, basic plumbing, the workings of swimming pool systems, and more at our unique company. In fact, we pay you to master multiple computer applications, to understand the secret to getting a customer to say "yes" to our services in order to successfully book those leak detection jobs, as well as other valuable skills in a very specialized field that is in high demand.
EVERY DAY IS A NEW ADVENTURE AT THE OFFICE OF AMERICAN LEAK DETECTION .
The mission of American Leak Detection is to find leaks in a manner that is non-invasive, efficient, and environmentally sound. We give prompt, professional, and courteous service to all customers, while providing the best leak detection services in the world. We are seeking qualified individuals to join our team as we continue to grow!
What We Offer...
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Medical insurance
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Paid Vacation/ Paid Holidays
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Competitive salaries and opportunity for overtime pay.
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Team environment where your ideas and suggestions make a difference
Responsibilities:
- Consistently book appointments and achieve daily goal of filling the technician's schedule with jobs.
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Answer calls and record information accurately ( such as customer information and their service needs).
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Provide professional and courteous service to all clients, customers, and the general public.
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Field customer questions and help resolve their leak problems.
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Input data utilizing a customized Salesforce application.
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Schedule service calls and dispatch technicians in a logical and efficient manner to varied job sites.
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Correspond with our valued customers via phone, email, text, or other communication mediums.
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Compile detailed reports, business correspondence, and procedure manuals utilizing the Microsoft Office Suite.
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Calculate figures and amounts, such as discounts, commissions and bank deposits and follow up on open invoices in Quickbooks.
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File and organize daily paperwork.
Qualifications:
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Focused attention to detail
- Highly developed organizational skills
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Strong computer skills, excellent writing skills
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Quickbooks knowledge/aptitude to learn
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Clear and concise communication skills
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Successfully manage concurrent multiple projects; ability to multitask.
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Experience working with maps is a plus.
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Basic math and bookkeeping skills
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Thrive in a fast-paced, busy environment.
- Self-motivated to create projects when work has slowed down or hit a lull.
- Service oriented and patient.
- Consistently exude a positive attitude. Possess a fun, energetic, optimistic aura.
Education & Experience:
- College degree is desired, but minimum High School graduate or equivalent.
- Prior customer service experience is a plus.
- Veterans from all branches are highly desired & encouraged to apply.
A little bit about our Company and team
Founded over 40 years ago,and developing into a successful franchise business, American Leak Detection has become the world leader in accurate, non-destructive detection of hidden water, sewer, and swimming pool leaks. American Leak Detection sets the standard for non-invasive leak detection and repair using proprietary methods and the most advanced, sophisticated technology. Our millions of satisfied customers include residential homeowners and industry professionals like plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
Reach out today and let us know you’re interested in learning more! Visit the Careers section of our website American Leak Detection @ https://www.americanleakdetection.com