What are the responsibilities and job description for the Manager, Digital Product Analytics (Memphis, TN or Remote in USA) position at American Lebanese Syrian Associated Charities?
At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
Join our innovative team where your expertise will drive the future of digital products. We are committed to creating exceptional user experiences and are looking for a highly skilled Manager of Digital Product Analytics to lead our analytics team.
Role Overview: As the Manager of Digital Product Analytics, you will play a pivotal role in analyzing user behavior, defining key performance metrics, and providing actionable insights to drive product improvements. Your strong analytical background, excellent communication skills, and experience with digital product analytics tools will be essential in this role.
Key Responsibilities:
Data Tracking & Analysis: Implement tracking mechanisms to gather data on user interactions across various digital products. Analyze this data to understand user behavior and product performance.
KPI Management: Define and track key performance indicators (KPIs) to measure product success.
Insight Generation: Identify trends and insights from user data to inform product decisions.
Collaboration: Work closely with product managers, designers, and engineers to implement data-driven improvements.
A/B Testing: Collaborate with product teams to design and analyze A/B tests to evaluate the impact of product changes on user behavior.
Reporting: Create detailed reports and dashboards to communicate findings to stakeholders.
Actionable Recommendations: Translate data insights into actionable recommendations to optimize product features, user flows, and overall user experience.
Strategy Development: Develop and implement strategies to optimize user experience and product performance.
Team Leadership: Lead and mentor a team of data analysts.
Qualifications:
Bachelor’s degree in Data Science, Statistics, Computer Science, or a related field; a Master’s Degree is a plus.
5 years of experience in digital product analytics or a related field.
Proficiency with analytics tools (e.g., Adobe Analytics) and visualization tools (e.g., Tableau) is mandatory.
Strong ability to analyze complex data sets and derive actionable insights.
Excellent verbal and written communication skills.
Ability to identify issues and propose data-driven solutions.
Experience managing multiple projects and priorities effectively.
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Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
