What are the responsibilities and job description for the Manager - Software Engineering (Memphis, TN) position at American Lebanese Syrian Associated Charities?
At ALSAC you do more than make a living; you make a difference.
We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®
Job Description
As a key player in our organization, you will manage Software Engineers, Business Analysts, System Analysts, and other technical team members across multiple product teams. Your responsibilities will include hiring, performance appraisals, and handling day-to-day performance issues.
Key Responsibilities:
Leadership & Management: Hire, mentor, and manage a diverse team of technical professionals, fostering a collaborative and innovative environment. Promote professional development in technology teams, emphasizing strong listening skills and team culture development.
Technical Expertise: Deep understanding of software engineering principles and techniques; proficiency with web servers, open source frameworks, .NET, UI/UX technologies, Web Services (REST, SOAP), React, TestMo, Selenium, SODA, Alation.
Framework Knowledge: Expertise in .Net, J2EE (Java, JSP, JDBC, and frameworks), UI/UX technologies, relational databases, JavaScript frameworks, Web Services (REST, SOAP), Python, JSON, YAML.
Problem Solving: Coordinate, execute, and troubleshoot technical issues effectively with your teams.
Coaching & Development: Develop and direct team members with clear management practices, promoting professional growth and empowerment.
Communication: Excellent written and verbal communication skills, with a strong ability to listen and foster team culture.
Agile Methodologies: Deep understanding of Agile development, including Continuous Integration and Delivery practices.
Quality & Improvement: Advocate for quality methods, metrics, technologies, and test-led development in an Agile space. Support continuous improvement initiatives and contribute to DevOps enhancements.
Project & Change Management: Leverage project management and change management in technical initiatives.
Essential Job Functions:
Team Management: Define and educate best practices, skills, and standards for development, testing, deployment, maintenance, and documentation of applications. Mentor and guide team members to ensure alignment with organizational quality and information security standards. Promote professional development in technology teams, emphasizing strong listening skills and team culture development.
Strategic Development: Collaborate with the Director of Platform to develop and implement development strategies and tactics, including annual budget recommendations.
Performance Management: Ensure staff performs duties effectively through code reviews, feedback sessions, and other coaching tools. Facilitate conflict resolution.
Quality Assurance: Drive best practices and ensure the development of high-quality and secure solutions. Advocate for modern design and framework components. Utilize technical expertise in Microsoft stack, React, and TestMo.
Vendor Management: Manage vendor relationships to ensure development assignments are delivered timely and according to standards.
Career Development: Create career paths and development plans to encourage long-term growth for employees. Approve education and training opportunities, managing the training budget.
Collaboration: Work effectively with all ITS departments to ensure alignment with organizational objectives.
Qualifications:
Bachelor's degree in engineering, Computer Science, or a related field.
6 years of experience in information technology.
2 years of management experience.
Preferred knowledge of Blackbaud technologies, especially TeamRaiser P2P Fundraising Platform and Luminate Online.
ITSM/ITIL certifications are a plus.
Location:
This position will be based at our National Executive Office in Memphis, TN
The position will be eligible for a hybrid work schedule.
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Benefits & Perks
The following Benefits & Perks apply to Full-Time Roles Only.
We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same.
- Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
- 401K Retirement Plan with 7% Employer Contribution
- Exceptional Paid Time Off
- Maternity / Paternity Leave
- Infertility Treatment Program
- Adoption Assistance
- Education Assistance
- Enterprise Learning and Development
- And more
ALSAC is an equal employment opportunity employer.
ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.
No Search Firms:
ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.
