What are the responsibilities and job description for the Intake Specialist Needed at Lemon Law Firm position at American Lemon Law Group?
Are you a persistent and skilled telephonic sales person that speaks persuasively and won't take "no" for an answer? If your answer is “no”, please do not apply. If your answer is “yes”, this job is for you!
Do you have experience spending hours of day on the phone effectively making sales? If your answer is “no”, please do not apply. If your answer is “yes”, this job is for you!
Compensation will be significantly performance-based. If you are confident and willing to bet on yourself, this job is for you!
Our growing lemon law firm is seeking an intake specialist to join department. THIS IS A REMOTE POSITION THAT WILL REQUIRE EXCEPTIONAL COMMUNICATION, TECHNOLOGICAL, AND ORGANIZATIONAL SKILLS in order to qualify, educate, and speak with potential clients. The vast majority of your time will be spent on the phone speaking to and qualifying potential clients. You must be comfortable spending 6-7 hours a day on the phone.
Duties:
- Voluminous telephone calls to potential clients and supervising other employees’ communications with potential clients
- Following department policies and guidelines
- Preparing reports and analytics on lead volume
- Setting and meeting K.P.I.s for the department
Requirements:
- Must have at least 2 years of experience doing Intake at a law firm, preferably personal injury or lemon law
- Must be a persuasive speaker and a “sales” person when speaking to potential clients
- Skilled with computers and software. Our CRM softwares are Lead Docket and Filevine
- Ability to hire, train and supervise others
- Detail oriented
- Extremely structured and organized
- Flexible availability
- Exceptional verbal and written communication skills.
- Perform in a high-level fast-paced environment and train/supervise others to do the same
Salary : $20 - $30