What are the responsibilities and job description for the INSIDE SALES position at American Metals Supply?
Description
We are American Metals Supply! A thriving employee-owned, leading wholesale distributor of sheet and coil steel, prefabricated duct & fittings, and a complete line of HVACR products. We are seeking a motivated and results-driven Inside Sales candidate to join our team. The ideal candidate will have excellent communication skills, the ability to establish and maintain relationships with clients, and a strong understanding of our products and services. You will be responsible for driving new business, managing existing business, and ensuring customer satisfaction. Our commitment to excellence and innovation drives our success.
Inside Sales Responsibilities :
- Assist customers with phone and will-call sales of HVAC parts and supplies, with no cold calling involved.
- Receive and process requests for quotations, orders, and lead times via phone, fax, and email.
- Follow up with customers regarding pricing inquiries to ensure customer satisfaction.
- Communicate with manufacturers to obtain current lead time information and customer delivery requirements.
- Collaborate with outside sales team to address customer-related needs and provide exceptional service.
- Educate customers about product technology, features, and benefits to enhance customer satisfaction.
Requirements
Inside Sales Qualifications :
Benefits :
We foster a culture of employee engagement and ownership, earning us a spot among the Top Places to Work by the St. Louis Post-Dispatch for the fifth consecutive year!
PM23
