Deposit Operations Administrator

GENERAL DESCRIPTION:

The Deposit Operations Admin (“DOA”) is responsible for coordinating with the Vice President of Deposit Operations in implementing and carrying out bank policy & procedures with respect to overall operations of the bank. This position’s

primary responsibility it to perform a wide range of deposit operations, clerical and secretarial duties. This position is

responsible for reviewing and monitoring deposit operations systems and processes that support mission-critical

business applications.

ESSENTIAL FUNCTIONS OF JOB:

• Reviewing new business online banking account onboarding documentation
• Review high risk transactions (i.e. mobile deposits, remote deposit capture, external transfers)
• Reconcile internal accounts for accuracy
• Ensure changes made to critical systems are correct
• Verify duties performed by data processing department
• Monitor ATM/ITMs to ensure maximum functionality
• Assist Vice President of Deposits Operations with clerical duties
• Perform all other duties as required or assigned.

REQUIRED SKILLS:

• Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.); regular use of desktop computer and related banking software.
• Exceptional communication skills in person and remote.
• Mental awareness, alertness and adaptability to office and field area work routines.
• Must be proficient in MS Office, (i.e. Excel and WORD), 10-key, accounting, alpha-numeric data entry, spreadsheets
• Must possess excellent time management skills and the ability to prioritize work.
• Must pay attention to detail and possess excellent problem-solving skills.
• Must possess strong organizational skills with the ability to multi-task.
• Communication Skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence. Ability to effectively communicate information and respond to questions in person-to-person situations with customers, clients, general public and other employees of the company.
• Mathematical Skills: Ability to add, subtract, multiply and divide numbers. Ability to perform such mathematical skills using money and other forms of measurement. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts such as fractions, ratios and proportions to practical situations.
• Critical Thinking Skills: Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.
• Decision-Making: Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.
• Public Contact: Regular contact with patrons, either within the office or in the field. May involve occasional self-initiated contacts to patrons. Lack of tact and judgment may results in a limited type of problem for the organization.
• Mental Demand: Moderate mental demand. Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; operations requiring intermittent directed thinking to determine or select materials, equipment or operations where variable sequences may be selected by the employee.
• Problem-Solving / Analytical Ability: Moderately structured. Fairly broad activities used moderately structured procedures with only generally guided supervision. Interpolation of learned things in somewhat varied situations.
• Decision-Making: Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.
• Communication Skills: Ability to write reports, business correspondence and policy & procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
• Accuracy: Probably errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation; could cause further errors, losses or embarrassment to the company. The possibility for error is always present due to requirements of the job.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

While performing the essential functions of this job, the Call Center CSR is continuously required to sit, stand, talk or hear; they regularly sit, use hands to finger, handle or feel and frequently are required to reach with their hands and arms and occasionally stand, walk, climb or balance. They may occasionally lift, move, push or pull up to 10 pounds. Specific vision abilities required by this job include close vision. This is an indoor position and the noise level in the work area is usually moderate. There are no harmful environmental conditions present for this position.

REQUIRED EXPERIENCE:

High school degree or GED equivalent; emphasis on office skills, plus 1-2 years of related experience and/or training or equivalent combination of education and experience.

REPORTING RELATIONSHIP:

This position reports directly to the Vice President of Deposit Operations. The Vice President of Operations reports to the Executive Vice President of Operations. The EVP, Operations reports to the President/CEO of American National Bank & Trust.

DISCLAIMER:

This job description is representative only and not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced or delegated by Management to meet the business needs of the organization.

This document in no way constitutes an offer of employment or a contract of employment. ANB&T reserves the right to modify job descriptions, policies or any other procedural document at any time, for any reason, with or without prior notice.