What are the responsibilities and job description for the Teller position at American National Bank & Trust?
Job Description
The Teller will be primarily responsible for assisting customers in their day-to-day transactions, maintaining a cash drawer, closing bank as necessary and answering the telephone in a courteous and professional manner.
Essential Functions of Job:
- Provide excellent customer service at all times.
- Handle deposits, withdrawals, money orders, cashier checks, travelers checks and credit card advances; this duty is performed daily.
- Maintain customer savings passbooks. This duty is performed irregularly.
- Balance and maintain cash drawer. This duty is performed daily.
- Perform opening and closing procedures as assigned. This duty is performed daily.
- Perform end of day recap in absence of Head Teller.
- CLOSE checking and savings accounts as necessary. This duty is performed weekly.
- Transfer funds. This duty is performed daily.
- Process night deposits. This duty is performed daily.
- Answer telephone in a courteous manner. This duty is performed daily.
- Accept loan payments. This duty is performed daily.
- Stock desk/teller supplies. This duty is performed daily.
- Process Cash Collections. This duty is performed daily.
- Process incoming and outgoing collections. This duty is performed daily.
- Sell gift cards and keep a log on them. This duty is performed daily.
- Scan and balance daily work. This duty is performed daily.
- Release of instant issue debit cards to customers. This duty is performed daily.
- Process savings bonds being cashed in. This duty is performed irregularly.
- FILL out CTRs as required. This duty is performed irregularly.
- Perform any other duties as assigned.
Requirements
Required Skills:
- Must be knowledgeable in the use of office equipment, (i.e. computers, copiers, scanners, multi-line phones, etc.; regular use of desktop computer and related banking software.
- Possess immediate skill level at word processing / typing; and basic skills using 10-key, alpha-numeric data entry and databases.
- Mental awareness, alertness and adaptability to office work routines.
