Executive Administrative Assistant & HR Specialist

American Ostrich Farms is disrupting the traditional U.S. animal protein industry with the most delicious, healthy, sustainable red meat around – ostrich! An unsung hero of protein aficionados, ostrich looks, feels, and tastes just like a lean filet mignon but is drastically better for your health & the environment. We are a high-growth, mission-driven company seeking virtues-aligned talent to join our team.

Position Summary:

The Executive Administrative Assistant will play a crucial role in supporting the executive team and ensuring the smooth operation of various administrative functions. This position requires a versatile individual who can handle HR tasks, bookkeeping, customer service, executive support, and IT/computer networking. The ideal candidate will be highly organized, detail-oriented, and capable of managing multiple responsibilities efficiently.

Responsibilities:

Human Resources (5-10 hrs/week):

• Manage HR tasks using GoCo or similar HR platforms.
• Assist with employee onboarding, record-keeping, and compliance.
• Support HR-related inquiries and issues.

Bookkeeping (5 hrs/week):

• Maintain financial records using QuickBooks.
• Process invoices, payments, and expense reports.
• Assist with monthly financial reconciliations.

Customer Service (5-10 hrs/week):

• Handle customer inquiries and issues using Gorgias or similar platforms.
• Provide exceptional service for meat and perishable product orders.
• Resolve customer complaints and ensure satisfaction.

Executive Administrative Support (20 hrs/week):

• Assist executives with administrative tasks.
• Coordinate shipping logistics and scheduling.
• Oversee vendor relationships, including fuel, deliveries, and partners.
• Utilize organizational software such as Trello, Google Suite, and Excel for task management and reporting.

IT and Computer Networking:

• Provide basic IT support and troubleshooting for office equipment and software.
• Manage computer networking tasks, including setting up and maintaining network connections.
• Ensure data security and backup procedures are followed.

Qualifications:

• Proven experience in HR, bookkeeping, customer service, and IT/computer networking.
• Proficiency with GoCo, QuickBooks, and Gorgias or similar platforms.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Experience with Trello, Google Suite, and Excel.
• Ability to work independently and as part of a team.

Compensation & Benefits:

• Starting pay $20-30/hour DOE. Promotions and pay increases are swift for those who perform in our meritocratic environment
• Significant performance-based bonus
• Comprehensive health/dental/vision benefits
• 401(k)
• 529 with company matching
• Paid Time Off and paid sick time
• Parental leave
• Employee discount
• Referral program

Job Type: Full-time; 40 hours/week

Schedule: Monday-Friday, occasional work outside normal business hours