Inside Sales Representative

Inside Sales & Planned Maintenance Representative

Ready to power up your career with a thriving team in the dynamic construction industry? American Overhead Door & Dock, a leader in the overhead door and loading dock space is on the hunt for a highly energetic, exceptionally organized, and tech-savvy Inside Sales & Planned Maintenance Representative to fuel our growth! If you're a natural communicator with a knack for building relationships and a passion for exceeding expectations, this could be your perfect opportunity!

Since 1989 American Overhead Door & Dock has proudly installed and serviced overhead doors and loading docks for some of the most-respected companies including UPS and Pepsi just to name a few. Our commitment to our customers is to help keep their equipment running smoothly and limit interruption to their business. We stand by our quality work and craftmanship.

Imagine this: You'll be at the heart of our operations, not just processing orders, but actively driving sales and ensuring our customers experience top-notch service. This isn't a behind-the-scenes role – you'll be a key player in our success story.

What electrifies us about you:

• You're a Sales Spark Plug: Generating leads from our existing customer base and uncovering new opportunities excites you.
• You're a Support Superhero: You thrive on empowering our Sales and Project Management teams with seamless administrative support.
• You're a Quote Commander: Crafting compelling quotes and accurately managing job details in NetSuite is second nature.
• You're a Customer Champion: You're a problem-solver who tackles customer inquiries with speed and efficiency, always aiming for that first-call resolution.
• You're a Data Dynamo: You keep our job database impeccably organized, ensuring smooth invoicing and accurate records.
• You're a Communication Catalyst: You connect with customers promptly, leveraging tools like QuickBooks, Outlook, and Excel to manage your territory and track your wins.
• You're a Follow-Up Fanatic: You proactively connect with customers and vendors, adhering to your call schedule and meticulously documenting your progress.
• You're a Territory Trailblazer: You'll nurture existing accounts, identify upselling and cross-selling opportunities, and provide insightful recommendations to boost customer satisfaction and revenue.
• You're a Relationship Rockstar: Strengthening connections with key accounts via phone and email is a skill you've honed.
• You're a Task Master: You're ready to tackle any assigned task and provide direct support to department heads, showcasing your versatility.
• You’re an Administrative Ace: You provide adaptable administrative support in a growing organization. You assist with coordination, documentation, and process improvement.
• You’re Resilient and Collaborative: Open to ongoing change, able to adjust with ease, and eager to contribute ideas as we build and refine processes in an ever-evolving department. You’re committed to long-term growth, excited to develop within the company and contribute to its continued success.

Your Powerhouse Attributes:

• Highly Motivated & Ultra-Organized: You're driven to achieve and possess exceptional organizational prowess.
• Positivity Personified: You consistently bring and maintain a can-do attitude.
• Solution-Focused: You approach challenges with a resourceful and problem-solving mindset.
• Quota Crusher: You're fiercely determined to not just meet, but smash sales targets.
• Communication Virtuoso: Your written, verbal, and in-person communication skills are top-tier.
• Strategic & Inventive Thinker: You bring fresh ideas and can adapt to diverse clients and personalities.
• Adaptable & Eager to Learn: You're excited to embrace new sales techniques and integrate them with your existing skills.
• B2B Sales Savvy: You possess a solid understanding of common business-to-business sales practices.
• Lead Whisperer: You're comfortable handling warm leads and aren't afraid of occasional cold outreach.
• Confident & Professional Presence: You project a trustworthy, approachable, and professional image.
• Integrity at Your Core: You demonstrate a strong sense of ethics and honesty.
• Punctual: You consistently show up on time and ready to support the team.

Your Toolkit & Experience:

• 2 years in sales or 4 years in an administrative role with a demonstrable track record of success.
• A BA degree in a business-related field is a plus, but your experience speaks volumes.
• You can blaze through the keyboard with 50 words per minute.
• Expertise in interpreting technical shop drawings is a significant advantage.
• High proficient with Google Suites (Gmail, Google Sheets/Docs) and ideally have experience with CRM systems like NetSuite, SAP, or Salesforce.
• You're a whiz with Excel, Word, and PowerPoint, and comfortable with Adobe PDF.

Power Up Your Benefits Package:

• 401(k) with Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Paid Time Off
• Paid Training

Job Type: Full-time

Pay: $62,000.00 - $66,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Application Question(s):

• Are you able to interpret technical shop drawings?

Experience:

• sales: 2 years (Required)

Ability to Commute:

• Levittown, PA 19057 (Required)

Work Location: In person

Salary : $62,000 - $66,000