Host/Hostess - North Shore Steak & Seafood

A Host is the first and last impression a guest receives in The Temporary and our outlets. Therefore, it is a critical position.

Essential Job Functions :

• Consistently following established sequence of service to provide the highest level of service to our guests
• Building and establishing a personal clientele through guest interaction, name / face recognition
• Anticipating guests needs and responding appropriately
• Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant
• Name usage whenever possible is key
• Polite communication with guests regarding any delays or changes in their table or reservation
• Sincere farewell with a smile
• Performing all opening and closing duties daily, as assigned per shift
• Maintaining cleanliness of host area and entrances to insure a positive first impression
• Working as a team to insure the highest level of guest satisfaction
• Following all policies and procedures set forth by the company
• Following all health and safety regulations
• Communicating effectively with management and team members alike
• Maintaining the highest level of professionalism with both guests and team members
• Utilizing OpenTable for reservations and walk ins to obtain guest info
• Seating guests in a polite and efficient manner at a reasonable pace for service
• Assisting servers / bartenders / server assistants when possible to keep the flow of the dining room moving
• Responsible to comply with all managers and direct supervisor requests

Preferred : Bi-lingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS :

Must be able to obtain / maintain any necessary certifications and / or licenses as required by local gaming regulations.

KNOWLEDGE / SKILLS / ABILITIES :

Hosts must possess a working knowledge of the systems used within our company. In particular the host must be proficient in the following :

Benefits :

Salary Range : 16.15- $25.20 Tips

Salary : $16 - $25