What are the responsibilities and job description for the Repair Technician position at American Pool?
POSITION OVERVIEW
The Pool Repair Technician role is a position of general repair and upkeep of residential swimming pools. Pool Repair Technicians are assigned a route each week and are expected to provide premium service to each property on it. Each stop may be different, depending on the product that requires repair.
ESSENTIAL RESPONSIBILITIES
Repair and replace pool filters, pumps, motors, salt systems, and cleaners (heaters are a plus).
Inspect, diagnose, and repair all types and manufacturers of pool equipment.
Perform troubleshooting pool equipment as needed.
Install new equipment and warranty repairs.
Complete service schedules in an efficient and time-conscious manner, with minimal callbacks.
Check on pool equipment (pumps, filters, heaters, cleaners, etc.) to ensure that the pool is properly functioning.
Maintain all tools and pool equipment to ensure all equipment is clean and in proper working order.
Report any issues or repair needs immediately to all parties necessary to maintain compliance requirements.
Respectful, friendly, professional, and knowledgeable communication with clients.
Ensure a superior, high level of customer service is being provided to all customers.
Adhere and adapt to all current and new Poolman policies, procedures and initiatives.
Correct and routine use of Salesforce.
SKILLS AND QUALIFICATIONS
Ability to occasionally lift 50 lbs. , repetitive bending, squatting, twisting, and standing
Ability to swim
Able to work unsupervised
Valid State Driver’s License
Ability to pass MVR and background check
Ability to work in extreme heat or cold for extended periods of time
BENEFITS
As a member of Residential Aquatics, you can expect:
Medical Benefits, Dental Benefits, Vision Benefits, Healthcare spending accounts (HSA/FSA)
401K Benefits
Employee Assistance Program (EAP)
Paid Vacation time, Sick time, and Holidays
Growth opportunities
A fun, friendly, professional working environment
We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.
Other job-related duties may be assigned and could require work outside of the duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
