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Director Patient Financial Services

American Recruiters
Raleigh, NC Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 4/29/2025

Job Description

Job Description

Director of Patient Financial Services – Patient Billing and Insurance focused!

Location : Raleigh Durham Area, NC

Elevate Your Career in Healthcare Patient Financial Services!

  • Our health system is in the vibrant Raleigh Durham area of North Carolina—an exciting hub known for its rich culture, innovative spirit, and exceptional quality of life! This is a fantastic opportunity to directly impact our patient billing and insurance processes while leading a dedicated team in our acute care hospital.

Position Summary Patient Financial Services Director (Insurance and Patient Billing) :

  • As the Director of Patient Financial Services, you will report to the CFO and be at the helm of our billing operations. You will supervise the Patient Financial Services and ProBill managers to ensure all billing and collections processes are carried out efficiently and accurately. You will define departmental goals that support our commitment to stellar patient service and align with the organization's mission.
  • In this pivotal role, you will collaborate with various hospital departments and medical staff to streamline operations, interpret financial policies, and recommend improvements that enhance billing accuracy and patient satisfaction. Your leadership will also involve interviewing and onboarding talent and fostering a culture of engagement and development among staff.
  • Director of Patient Financial Services (Insurance and Patient Billing) Key Responsibilities :

  • Supervise Patient Financial Services daily operations, focusing on billing, insurance verification, and accounts receivable.
  • Set and align departmental goals with the hospital's overarching objectives to enhance patient billing processes.
  • Ensure the timely and accurate completion of all patient billing activities and collections efforts.
  • Collaborate with clinical and administrative teams to resolve billing issues and improve processes.
  • Assess and recommend changes to financial policies and procedures to support operational efficiency.
  • Recruit, mentor, and develop a high-performing team dedicated to patient financial services.
  • Qualifications for Director of Patient Financial Services (Insurance and Patient Billing) :

  • Education : A bachelor’s degree in business administration or a related field is required. An associate’s degree with relevant hospital experience will be considered.
  • Experience : Preferred two years of experience in a similar role focused on patient billing and insurance within a hospital environment.
  • Knowledge : Must possess a strong understanding of Medicare and Medicaid regulations.
  • Skills : Excellent communication skills, both written and oral, and a collaborative team player with a passion for improving patient billing experiences.
  • Preferred Qualifications :

  • Experience with Meditech systems is highly desirable.
  • Familiarity with healthcare billing software and processes.
  • Why our Health System?

    As part of our health system, you'll join a team committed to delivering high-quality care in an area known for its friendly communities, thriving economy, and beautiful landscapes. Enjoy competitive compensation, comprehensive benefits, and the opportunity to contribute to our mission of enhancing community health!

    Are You Ready to Make an Impact?

    If you're an innovative and strategic leader ready to transform our patient billing processes, join us in the vibrant Raleigh Durham area and help us shape the future of healthcare finance.

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