What are the responsibilities and job description for the Case Manager Remote position at American Recruiting and Consulting Group?
Legal Case Manager
100% Remote / Direct Hire
Enjoy working remotely? We are looking for a Legal Case Manager to become a vital part of our client's team. You'll play a crucial role in supporting law firms specializing in Mass Tort and Personal Injury cases. As our client grows, they're eager to bring on talented individuals who can manage caseloads efficiently and help streamline operations.
Position Highlights :
Work from Home : Enjoy the flexibility and comfort of working remotely, with the option to continue from home.
Great Benefits : Look forward to a supportive benefits package, including Medical, Dental, Vision, and 401(k) options, available after just 30 days of employment.
Responsibilities :
Manage Workflows : Oversee and ensure adherence to team workflows and processes to optimize efficiency.
Develop Strategies : Create and implement strategies to meet docket objectives and improve operational efficiency.
Performance Monitoring : Maintain high-performance standards, accountability, and regular communication with the Team Lead about schedules, challenges, feedback, and performance metrics.
Client Communication : Provide frequent updates to clients through phone communications, keeping them informed of docket progress and changes.
Deadline Management : Understand and manage docket deadlines, updates, and client requirements.
Reporting : Generate and present weekly reports to Executive Leadership, detailing docket progress, goal achievement, changes, metrics, and overall performance.
Quality Control : Establish and maintain quality control measures, drive continuous improvement, and implement corrective actions to address workflow, process, or protocol defects.
Legal Documentation : Utilize a legal background to draft complaints, PFS', and other legal documents.
Training and QA : Develop and execute training protocols, conduct training sessions, and oversee quality assurance (QA) processes, including training QA teams.
Data Analysis : Run reports, analyze data using pivot tables and basic formulas, and leverage data to make informed decisions and enhance processes.
Presentation Skills : Confidently present to small groups and build effective training protocols.
Requirements for the Case Manager opportunity :
Educational Background : Bachelor's degree required; Juris Doctor preferred.
Previous Legal Experience : Previous legal industry experience in case management in Personal Injury and / or Mass Tort
Data Analysis Skills : Proficiency in running reports, analyzing data with pivot tables and basic formulas, and using data to drive decision-making and process improvements.
Technical Proficiency : Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Adobe; ability to create detailed documentation.
Legal CRMS : Experienced in using at least one of the legal CRMS such as Filevine, SmartAdvocate, Litify, and / or Salesforce.
Would you like to know more about this role? For immediate consideration, please send your resume directly to D.A. Longhi by emailing him directly at dlonghi@arcgonline.com, or calling him directly at 904-289-8828. You can also apply online and view all our open positions at www.arcgonline.com .
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
ARC Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
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