What are the responsibilities and job description for the Rental Agent - Car Rental (Tampa International Airport) position at American Rent-A-Car?
Join us, we're hiring! Come be a part of the customer satisfaction team at American Rent A Car as our company continues to grow. Our mission is to provide the highest level of customer service to ensure our guest's rental process is as quick and efficient as possible. Which is why we need YOU!!
What you will be doing:
1. Making outbound calls to customers to confirm reservations
2. Data entry of customers basic information into the reservation (i.e. address, DL number, insurance info)
3. Verifying rental qualifications (inbound/outbound flight itinerary, insurance coverage)
4. Verifying customers insurance
5. Offering optional up-sell packages to the customer to compliment their reservation
6. Processing rental agreements and assigning vehicles to customers
7. All employees are responsible for keeping the location spotless and organized at all times.
- Take out the garbage
- Wipe all surfaces regularly to keep them germ and dust free
- Keeping our front counter and back office clean
What you will bring to the position:
1. A positive and enthusiastic attitude EVERYDAY
2. Compassion for customer care
3. A "can do" attitude
4. Customer service experience preferred
5. A will to learn and succeed
6. Strong candidates will have the ability to "think outside the box" and be solution minded and customer service oriented
7. Rental car experience is a plus
8. Storage or truck rental is a plus
We are looking for strong candidates who we can promote to our management team. In order to become a manager with our company you must start off as a Rental Sales Agent. We only promote from within to this position.
Competitive compensation and multiple shifts
If everything listed above sounds like YOU, then please inquire about the position with your name and the position you are interested in and we will set up interviews as soon as TODAY!
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- Health insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
License/Certification:
- driver license (Required)
Work Location: In person
Salary : $18