Researcher

Join our winning team

We Are Hiring!

Researcher

Salt Lake City, Utah

In this competitive role, you work in an office setting with a team to identify through genealogical research potential heirs and help connect them with their lawful inheritances

Who are we looking for?

• Engaged learner interested in the complexities of probate research
• Effective making large number of outbound calls to potential heirs and handling inbound calls
• Ability to problem solve and correctly assess research, laws, and risks to make good decisions
• Good organizational skills and able to prioritize a variety of tasks
• Sense of urgency to collaborate with team members and complete daily tasks

Compensation and Benefits

This is a full-time salaried position with benefits at a well-established company

located in a quiet suburb of Salt Lake City. Salary is dependent on qualifications.

In addition to the base salary, employees may be rewarded with discretionary bonuses.

Benefits include: paid holidays, PTO, health and dental insurance, 401(k) and competitive salary

Requirements and Considerations

Either a Bachelor’s degree or equivalent work experience - Proficient with technology

Interest and experience in genealogical research is an important consideration

Apply by emailing your resume to hr@arbgm.com

https://www.arb.com/about-us/careers/

ARB is an Equal Opportunity Employer offering a competitive benefits package and a team-oriented environment. As such, it adheres to an employment policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor(s) including, but not necessarily limited to, race, color, religion, creed, sex, national origin, age, citizenship, marital status, sexual orientation, gender, gender identity or expression, disability or any protected military or veteran status.

Responsibilities

The work involves the evaluation of new opportunities usually on a daily basis. First, it is determined if there are missing or unknown heirs and if the case presents a financial opportunity for ARB. Strong research and problem solving skills are needed to identify the lawful heirs. In addition, excellent communication skills are needed to engaged the potential heirs as ARB clients. The ability to multi-task and prioritize work is essential in order to handle the expected case load.

Skills

• Tenacious in their ability to research and problem solve to connect heirs with their rightful inheritance.
• Creative and Collaborative in their ability to work within a team setting. Understands how to build effective communication with others, both individually and collectively.
• Articulate and effective in contacting individuals, including by telephone, to gain their trust and become ARB clients. Shows resilience and professionalism, easily handling rejection during interactions while maintaining a positive and empathetic demeanor.
• Discerning with minimal supervision in reviewing details to determine if the case presents a good financial opportunity for ARB. Regularly works on moderately complex projects/cases.
• Efficient with a sense of urgency in using ARB tools to prioritize daily and weekly tasks while also staying focused on achieving long-term goals.
• Attentive in ensuring key documentation is identified to support the claims of ARB clients. With the help of others, stays on top of complex laws, regulations or situations related to a case.

Qualifications

• Bachelor's degree or equivalent in years of experience with a strong preference for research and evaluation, or a related field. Detailed training to ensure you are successful in this position will be provided by our experienced staff for candidates who meet necessary qualifications.

• Skilled at gathering accurate information by thoroughly researching cases. Able to analyze and distill complex data into clear, concise communication, both in writing and verbally. Excels at presenting findings and persuading individuals over the phone with confidence and clarity.

Who We Are

American Research Bureau (ARB), a Utah-based company has built a durable heritage of connecting heirs with their rightful inheritances for more than 75 years. While these connections carry a monetary benefit for the heir, they frequently uncover valuable stories and family information that can lead to heirs reconnecting with one another.

What You’ll Gain

The chance to collaborate with a team of dedicated professionals—including researchers, attorneys, and support staff—in a supportive office environment. You'll contribute to delivering accurate and reliable information that connects heirs to their rightful inheritances, all while developing your skills in research and building meaningful connections with people.

Why We Are Different

Like an unsolved mystery, the team at ARB enjoys searching the past to solve the mysteries of the present. With a best-in-class research team - employing proprietary data gathering techniques and technologies - ARB has a unique capacity for success. Hard work and passion moves us forward but we derive our greatest satisfaction from the moment in a client engagement when it becomes certain we’ve accomplished what we set out to do.

We are honest brokers in helping to connect people with rightful assets, with long-forgotten relatives and, most importantly, with well-deserved peace of mind.

ARB’s Vision

We employ time-tested genealogical research and investigative methods to connect heirs to their rightful inheritances and, in some cases, re-establish long forgotten family relationships.

It is on a foundation of best-in-class research capability, and a commitment to honesty, transparency, and professionalism, that we continually provide top-tier service for clients worldwide.