What are the responsibilities and job description for the Assistant General Manager (AGM) - Tinton Falls, NJ position at American Residential Services?
Overview
Lead with Purpose at AJ PERRI
For over 50 years, AJ PERRI, the premier brand of American Residential Services LLC, has been delivering exceptional HVAC services across New Jersey. The Assistant General Manager (AGM) plays a critical role in driving the operational and financial success of AJ PERRI, a leading provider of HVAC services in New Jersey. Reporting directly to the General Manager, the AGM is a dynamic leader who combines a passion for servant leadership with proven experience in P&L management and team development. This role is an exceptional opportunity for growth, offering upward mobility within the organization for individuals who excel.
As AGM, you will oversee daily operations, support a large team of managers, and ensure the delivery of exceptional customer service. Balancing strategic planning with hands-on management, you’ll develop and implement operational plans to achieve profit and growth objectives, manage resources effectively, and cultivate a culture of excellence and collaboration. The ideal candidate has a demonstrated track record of leadership in service-based industries, with the ability to prioritize, problem-solve, and inspire teams to reach their full potential.
Benefits
- Access to insurance available at 31 days of employment
- Low-cost Medical Insurance options, starting at $5 per week
- Dental and Vision Insurance options
- Health Savings Account or Flexible Spending Account
- 401(k) with company match
- Paid Time Off & Holiday Pay
- Company paid life insurance
- Learn more by visiting www.myarsrewards.com/
Responsibilities
- Drive Results: Utilize P&L management expertise to develop and implement operational plans and budgets that achieve growth and profitability goals.
- Lead by Example: Foster a culture of servant leadership, inspiring and developing a high-performing team of managers and staff.
- Deliver Excellence: Ensure consistent customer service quality and satisfaction, addressing escalations effectively.
- Build Teams: Oversee a large group of managers, providing guidance, training, and support to achieve company objectives.
- Optimize Operations: Manage scheduling, resource allocation, and compliance with safety and company policies.
Qualifications
- A proven track record of managing and developing large teams in operations or service-based environments.
- 5 years of experience in leadership roles such as General Manager, Operations Manager, or Service Industry Business Owner.
- Solid knowledge of HVAC products and systems (preferred).
- Strong organizational skills and the ability to prioritize multiple initiatives effectively.
- Proficiency in MS Office; CRM experience is a plus.
Salary : $5
