What are the responsibilities and job description for the Experience Dispatcher position at American Residential Services?
Overview
American Residential Services is the largest provider of residential services in the US, employing more than professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in .
Check out what we offer :
Access to insurance available at 31 days of employment
Low-cost Medical Insurance options, starting at $5 per week
Dental and Vision Insurance options
Health Savings Account or Flexible Spending Account
k) with company match
HSA and Flexible Spending Account
Paid Time Off & Holiday Pay
Company paid life insurance
Learn more by visiting
Schedule : Flexible (weekend required)
Compensation : $20- $23
Responsibilities
At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant. We are seeking an experienced Dispatcher to ensure our technicians are moving in the most efficient manner, and our customers’ needs are held to the highest of standards. Take customer information from our customer service system and relay to our employees in the field.
Dispatchers can expect :
Year-round work as we support multiple trades with multiple busy seasons.
Competitive pay options based on your skill and availability.
Paid orientation, paid training, and weekly direct deposit payroll.
Clean office environment with great equipment and a strong team ready to grow along side of you.
Comprehensive Training Opportunities provided by in-house Learning & Development team.Training including but not limited to technical, sales, safety, leadership, systems training.
National Network to support professional growth & development and provide transfer opportunities.
Qualifications
Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls.
Must be able to demonstrate computer proficiency and have experience using Microsoft Products and multi-line phone systems.
Must report daily to our office, this is not a work from home opportunity.
Ability to work assigned shift and weekend rotation if required. (Discuss all schedule requirements at interview)
Required to know the local area to assist technicians with maneuvering traffic and getting to residence in a timely manner.
All candidates are required to undergo pre-employment drug screen and background checks.
This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer.
Sign-On Bonuses may be available; amounts are depending on experience and will be paid out according to an offer letter addendum.
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