Telephone Sales Representative

Job Summary

We are seeking motivated and results-driven Telephone Sales Representatives to join our dynamic sales team. In this role, you will focus on outbound calling, build customer relationships, and close sales. As a key member of our team, you will actively contribute to achieving and exceeding sales targets while delivering an exceptional customer experience.

Key Responsibilities

• Outbound Sales (80%): Conduct a high volume of outbound calls to prospective customers to promote products and services, qualify leads, and drive sales.
• Relationship Building: Build and maintain strong relationships with potential and existing customers, addressing their needs and providing solutions.
• Sales Execution: Present and demonstrate product offerings persuasively, overcoming objections and closing sales effectively.
• Follow-Up: Schedule and perform follow-up calls with prospects and customers to nurture leads and ensure customer satisfaction.
• Team Collaboration: Work closely with the sales and marketing teams to align strategies and share feedback for continuous improvement.

Qualifications

• Proven experience in sales, telemarketing, or customer service (outbound sales experience preferred). At least 1 year of call center sales experience.
• Strong communication and persuasion skills with the ability to engage potential customers effectively.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Familiarity with CRM software and sales processes.
• Resilient and self-motivated with a positive attitude and the ability to handle rejection.
• Excellent time management and organizational skills.

What We Offer

• Competitive base salary ($16 per hour/ $33,280 per year) plus commissions and performance-based bonuses(average of $700 per week).
• Opportunity for career growth within a supportive team environment.
• Benefits package, including health insurance & paid time off.

Shift:

We operate Monday through Friday 8am-9pm and Saturdays 8am-5pm. You will be assigned a shift within these times at a minimum of 40 hours per week. You must be available to work all hours of operations. Scheduled based on business needs.

Location:

This position is located in a call center in Boca Raton, Florida.

More about the position:

• Handle 100-250 dials per day
• Warm leads, 80% outbound, 20% inbound
• Use a dialer system for outbound and inbound calling
• Understand customer needs and requirements by following scripts and advising customers on our warranty plans
• Close sales in one call and achieve quotas
• Be a contributing member of the Team in revenue, culture, and brand image.
• Develop a complete understanding of our products and industry.
• Attendance/Punctuality - Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.
• Inspire the trust of others; work with integrity; uphold organizational values.
• Must have a strong phone presence
• Prolonged periods sitting at a desk and working on a computer
• Must type 30 words per minute with 90% accuracy
• Must be able to pass a background check and qualify for a Florida Telemarking license
• Bilingual (Fluent Spanish Speakers) preferred

Why work at ARW?

At ARW, we're a medium-sized, family-oriented company that thrives on a fun and supportive office culture. We work hard and value our employees, believing that feedback and open communication are key to our growth and success. We celebrate our team with meaningful work, regular recognition, and fun events like our annual ping pong tournament, Halloween and holiday parties, and company paid breakfast Monday and Friday's. We offer comprehensive benefits, including company-contributed premiums, paid time off, and a 401k match to support your work-life balance and retirement savings. Join us and be part of a team that truly cares!

How to Apply

If you are a driven individual with a passion for sales and building connections, we want to hear from you! Submit your resume and a brief explanation about why you are the ideal candidate for this position.

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Supplemental Pay:

• Commission pay

Application Question(s):

• Are you able to work the days and times listed in the job description?
• Why are you are the ideal candidate for this position?

Experience:

• Phone Sales: 1 year (Required)

Ability to Commute:

• Boca Raton, FL 33431 (Required)

Work Location: In person

Salary : $50,000 - $100,000