What are the responsibilities and job description for the Quality Director position at American Rheinmetall Vehicles, LLC?
Job Summary:
The Quality Director is responsible for establishing, implementing and maintaining processes and practices within the quality management system that help the organization achieve the highest quality standards possible and minimize product defects. Supports the Quality and Environmental Management Systems business and production processes to meet internal/external customer requirements. Leads Quality Engineers to support the manufacturing locations with customer and supplier management. Supports the manufacturing locations with the Advanced Product Quality Planning (APQP) process.
Essential Functions:
- Formulates and maintains quality objectives complementary to corporate policies and goals.
- Review, report and improve quality performance (customer satisfaction, quality cost, process performance data etc.) and provide strategic direction to improve quality performance.
- Support plants in resolving quality problems and provide on-site leadership.
- Develops and initiates standards and methods for inspection, testing, and evaluation.
- Leads the APQP process and Advanced Quality effort.
- Support new programs with QMS standards, APQP, FMEA and participate in improvement initiatives.
- Manages customer scorecard processes and drives improvement activities with the manufacturing locations.
- Supports the internal audit team with AS9100/ISO14001/NADCAP internal audits.
- Supports customer and third party AS9100/ISO14001/NADCAP based audits.
- Foster collaboration among stakeholders and align organizational and customer goals.
- Applies statistical methods for analyzing data to evaluate the current process and process changes.
- Oversee quality organization structure and ensure adequate resources for training, onboarding, sharing best practices
- Lead Quality Manager meetings and review best practices.
- Analyze data to identify risks and initiate improvement projects by developing and executing long-term progressive strategy to ensure the Quality function becomes increasingly proactive.
- Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation.
- Other duties as assigned.
Supervisory Responsibility:
Works with Plant Managers to oversee the schedules and responsibilities of management-level staff in the Quality department for all locations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Competencies:
To perform the job successfully, an individual will need to perform the following competencies.
- Quantity of Work
- The quantity of work produced and the promptness with which it is completed.
- Quality of Work
- The ability displayed and accuracy of work produced, meeting company standards, and requiring little to no rework.
- Judgement/Knowledge of Job
- Knowledge of job, techniques, skills, equipment, procedures, materials, etc.
- Attendance/Dependability
- Punctuality and attendance.
- Teamwork/ Attitude
- Willingness and cooperativeness with co-workers and supervisors; ability to accept constructive criticism.
- Initiative/Independence
- The degree to which an employee searches out new tasks and expands their ability to perform assigned tasks without direct supervision.
- Adherence to Policy
- Follow quality and environmental policies and have knowledge of ISO 9001, AS9100 and IS14001.
- Adherence to Safety
- Follow safety procedures, security protocol, and wear proper PPE.
Education:
Bachelor’s degree or equivalent and four to ten years related experience and/or training; or equivalent combination of education and experience.
Background Prerequisites:
- Must undergo and meet company standards for background check, employment verification, reference checks and controlled substance testing.
Working Conditions and Physical Demands:
With or without reasonable accommodations, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee may occasionally lift up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity Statement:
American Rheinmetall provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy), gender identity, national origin, age, disability, or marital status, in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
