Full Time Receptionist - Rock N Roll City Harley-Davidson

American Road Group is seeking a Front Desk Receptionist at Rock N Roll City Harley-Davidson in Cleveland, OH!

Serve as Front Desk Receptionist greeting Harley-Davidson customers, visitors, and vendors entering the dealership. Provide first-class customer service and ensure customer satisfaction to both internal and external customers.

Major Duties and Responsibilities

• Act with professionalism and determine the needs of customers and vendors, directing them to the proper person and/or office.
• Greet customers immediately, in a courteous and friendly manner and provide them with accurate directions to their destination.
• Treat all visitors, clients, and staff with courtesy, sensitivity and respect.
• Answer telephone calls and take messages as needed and respond to routine inquiries using customer-oriented etiquette.
• Receive all incoming mail from postal system, courier services and other deliveries and process all outgoing U.S. mail.
• Send and receive faxes, distribute mail to proper mailboxes.
• Support other departments as needed.
• All other responsibilities as assigned.

• High school diploma or equivalent required.
• Excellent computer skills including MS Office, internet, and email use.
• Excellent communication skills
• Ability to handle multiple tasks in a fast-paced environment.
• Ability to identify problem issues and determine the appropriate course of action and redirection within department guidelines required to resolve issues.
• Detail oriented and highly organized with good judgement and objectivity.
• Must be able to bend, stoop, crouch, reach, and lift up to 50lbs. Must be able to remain in a stationary position 50% of the time.
• Must be flexible in schedule- evenings and weekends required.

Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!