Front Desk Operations Associate

Job Overview
We are seeking a Front Desk Operations Associate to join our team. The ideal candidate will be the first point of contact for our company, providing administrative support and ensuring excellent customer service.

Duties

• Checking guests in and out, ensuring all information is accurate in the booking system, and directing guests on parking options
• Directing housekeeping teams and managing additional drop-offs of items such as extra towels as required
• Liaising with maintenance staff to deal with issues within rooms and common areas as they arise
• Daily physically checking on all rooms to ensure the booking system is up to date
• Creating key cards and check-in info packs in advance
• Keeping the lobby and entrance areas clean and tidy
• Washing, drying, and organizing linens as necessary
• Perform all duties as requested by management

Qualifications

- Must have a can-do attitude and be willing to do whatever is required to get the job done.
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., printers, fax machines)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks

-Must be able to lift up to 25 lbs.

-Must be willing to wash linens

-Must be willing to walk several thousand steps a day

-Must have open availability: willing to work overnight, weekends, and/or holidays.

If you are a detail-oriented individual with strong organizational skills and a passion for providing exceptional customer service, we encourage you to apply for this Front Desk Receptionist position.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 32 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Experience:

• Hospitality: 1 year (Preferred)

Location:

• Belle Chasse, LA 70037 (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Belle Chasse, LA 70037 (Required)

Ability to Relocate:

• Belle Chasse, LA 70037: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $16 - $20