What are the responsibilities and job description for the Self Storage Resident Manager position at American Self Storage?
American Self Storage is a privately owned and managed company with 21 locations in Oklahoma and 1 in Wichita, Kansas. Our mission is to provide the best customer service in the industry when it comes to helping people with their moving and storage needs.
We are currently looking for a highly motivated and goal-oriented individual to fill our Resident Manager position in the Bethany area. A Resident Manager with American Self Storage gets to enjoy the benefit of living onsite at no cost while managing the property as a store-front business. This position offers a good mix of daily outdoor and office duties.
The ideal candidate should be able to:
- Identify and act on sales opportunities
- Identify opportunities to increase business income
- Communicate effectively with current and potential customers
- Work effectively without direct daily supervision
Duties include but are not limited to:
- Sales– Leasing storage units, parking spots, and U-Haul equipment such as trucks, vans, pickups, and trailers. Selling moving and packing supplies such as boxes, tape, bubble wrap, etc.
- Security– Inspect the property and units a minimum of 3 times per day for prevention and early detection of unit break-ins, perimeter fence breaches, and potential safety risks.
- Collections– Process customer payments and contact customers via text, email, and phone calls when they are past due.
- Maintenance– Clean and sweep units as they become vacant. Keep the office and grounds clean and free of trash, debris, etc. Report any maintenance needed to management to ensure timely repair.
- Business Management– Shop local competition for rates and amenities. Review customer accounts for rate management opportunities. Submit weekly and monthly reports to the home office. Make daily bank deposits using a check scanner.
Requirements:
- Must be able to live on-site*
- Must have high school diploma or equivalent
- Must have at least 8 years of verifiable recent work history
- Must be able to lift 75lbs and open rollup/garage-style doors
- Must be able to climb in and out of U-Haul trucks frequently throughout each day
- Must be able to walk the property if needed
- Must be proficient with Microsoft Windows and Office applications
Compensation and Benefits:
- 44-hour workweek (40 hours M-F and 4 hours overtime on Sat)
- The manager gets to live on-site for free. American Self Storage pays all utilities*
- Monthly bonus opportunities
- Commissions on retail sales items such as locks and moving supplies
- Commissions on U-Haul rentals
- 6 paid holidays off
- 13 days per year of paid personal time off
- Ability to cash out unused personal time each year (up to 40 hours)
- Vision, Dental, and Aflac coverage is available
*More about living on site:
- Resident Managers are required to live on-site
- American Self Storage pays basic utilities
- Smoking is not permitted inside the office or residence at any time
- On-site residences are typically 1-2 bedrooms and do not accommodate households larger than 3 people
- Pets require approval and deposit before them being allowed on site
Please make sure you have read the description and requirements before you apply to this position. Relocation services are not available, and interviews must be in person.
Job Type: Full-time
Pay: $9.00 - $12.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $9 - $12