What are the responsibilities and job description for the Store Manager position at American Signature Inc.?
At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Store Manager, you are a part of this family and critical to our success. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.
Why You’ll Want To Join Our Team
Why You’ll Want To Join Our Team
- Generous quarterly bonus structure aligned with sales
- Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years
- Comprehensive medical, dental, and vision benefits & 401K plan
- Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.
- Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters
- Owns store P&L, driving income goals through managing sales and expenses
- Leads the team by providing leadership, direction, and continued development
- Hires, trains, and retains the highest quality team members who exhibit our values
- Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
- Ensures all lineup changes and sell thru strategies are executed
- Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
- Ensures the use of world class processes in the store
- Drives high performance culture, focused on the results of a highly functioning team
- Develops others through hands on coaching
- Ensures a deep talent bench by developing internal talent and attracting external talent
- Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
- Trains the team and maintains standards in the areas of cycle counts, accounting, and merchandising procedures
- Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
- Leads change efforts within the store, conforming to shifting demands and timelines
- Meets store visit expectations set by the Market Leader
- Bachelor’s degree or equivalent combination of education and experience
- 3 years of retail leadership experience
- Ability to effectively prioritize and adapt in a fast-paced sales environment
- Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
- Proficient using business related technology systems
- Track record of servant leadership; serving others and putting team goals first
- Owners’ mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
- Proactive approach; identifies and solves problems
- Experience managing change in large and complex environments
- Ability to break down complex ideas and communicate them in simple and easy to understand ways
- Demonstrated ability to coach and develop others to higher levels of performance
- Demonstrated ability to drive results in a leadership role
- Desire to continuously improve
