Restaurant manager

Job Description

• Work in a High Energy, Upscale, and Dynamic environment
• Build sales in all 3 day-parts (lunch, dinner, and late night) by ensuring the team is providing superior service and executing marketing plans
• Recruit, interview, and hire future AmSo team members
• Development of team members to reach company and personal goals
• Responsible for analytical and financial results to ensure restaurant and company profitability

Love Where You Work

• Be a part of Building a Brand
• Works with fun and energetic people serving guests that are visiting for a great time
• Aggressive New Restaurant growth plan
• Internal promotions and personal development

Qualifications

• Minimum 2 years as a manager in a full service restaurant with a full bar
• Proven success in a Bar and Late Night environment
• Strong communication skills
• Dependable and reliable
• Motivated and results driven
• Ability to work 12 hour shifts which include standing and other physical activity for extended periods of time

Responsibilities

Sources,

hires, leads, coordinates, coaches, and directs all Greeters, Servers, Bussers,

and Assistants

Maintains

a high level of Guest satisfaction and reacts instantly to anything less than a

5 Star experience

rains

and validates new Service Team Members, as well as provides ongoing training

and coaching to all existing team members

Schedules

Service Team Members to budget for proper coverage and effectiveness based on

performance

Oversees

Reputation Scores (Yelp, Reputation.com, etc) and ensure a Great Guest

Experience is being executed and resonates.

This is achieved through managing standards and holding Service Team

Members and fellow Managers accountable for results

• Monitors and manages reservation system
• Manages controllable costs to goal and is responsible for the related P&L

results

Produces actions plans to achieve desired results and hit all

financial goals when opportunities arise

Holds

regular department meetings for training and development

Holds

team accountability to policies and procures set forth by American Social

Keep

a clear line of communication within the team including Managers, Chefs, and

the Director of Operations

Responsible

for implementing and holding strict standards for safety and sanitation as well

as overall restaurant organization and storage

Understands seasonal and local business trends and creates accurate

projections allowing for proper planning of budgets, labor, and beverage costs

Reviews all service and overall restaurant related reports, follows up

on issues, and communicates opportunities within the team

systems

Performs Ready for Revenue and Quality Checks to ensure the restaurant

is properly set, food is properly prepared, equipment is functioning, staffing

is correct, and are set up for successful shifts

• Works directly with the Event Coordinator on all events, parties, and catering
• Works with Marketing on executing PR events often representing

American Social at these events

Holds team members to the proper Image and Appearance Guidelines

including proper hygiene

Monitor guest

satisfaction measurements including Yelp and other reputation management as one

tool to identify successes and challenges

• Must be able to work all shifts including closing shift
• Able to grasp, reach overhead, push, lift and carry up to 50 pounds

Benefits

• Insurance and additional benefits available to all salary employees
• Vacation available as earned
• Bonus program

Last updated : 2024-11-26