What are the responsibilities and job description for the Bar Manager position at American Social?
The Bar Manager is responsible for the energy center of the Bar & Restaurant. They lead a team of professional bartenders in all aspects of bar and beverage operations. They ensure every guest has a 5 Star experience and reacts quickly to any issues that arise. The Bar Manager will source, hire, and train team members following American Social Guidelines, values, and extremely high standards. They keep cost controls front of mind and communicate beverage cost expectations and practices. They play an instrumental role in creating a fun and lively environment through managing all aspects of atmosphere including music, lighting, sound, and special events. This person is a brand representative that maintains a patient and positive attitude. They hold the team accountable for top tier results and are passionate about beverage and hospitality. The Bar Manager works with pride and must have a tremendous work ethic that sets the tone for the team.
RESPONSIBILITIES
- Sources, hires, leads, coordinates, coaches, and directs all Bartenders and Barbacks
- Maintains a high level of Guest satisfaction and reacts instantly to anything less than a 5 Star experience
- Trains and validates new Bartenders and Barbacks, as well as provides ongoing training and coaching to all existing team members
- Schedules Bartenders and Barbacks to budget for proper coverage and effectiveness based on performance
- Oversees beverage cost and runs costs to goal or better. This is achieved through managing standards and holding Bartenders and Department Managers accountable for results
- Performs accurate inventories and clearly communicates beverage cost to Leadership
- Manages controllable costs to goal and is responsible for the overall bar and beverage P&L results
- Produces actions plans to achieve desired results and hit all financial goals when opportunities arise
- Places order for liquor, beer, wine, and various bar related items based on pars and business trends
- Places order for bar smallwares glassware based on pars
- Holds regular department meetings for training and development
- Holds team accountability to policies and procures set forth by American Social
- Keep a clear line of communication within the team including Managers, Chefs, and the Director of Operations
- Responsible for implementing and holding strict standards for safety and sanitation as well as overall bar organization and storage
- Understands seasonal and local business trends and creates accurate projections allowing for proper planning of budgets, labor, and beverage costs
- Meets with beverage distributors and suppliers to leverage pricing and promotional opportunities
- Reviews all beverage related reports, follows up on issues, and communicates opportunities within the team
- Manages the beverage and bar related back office accounting and scheduling systems
- Performs Ready for Revenue and Quality Checks to ensure the restaurant is properly set, food is properly prepared, equipment is functioning, staffing is correct, and are set up for successful shifts
- Works directly with the Event Coordinator on all events, parties, and catering
- Works with Marketing on executing PR events often representing American Social at these events
- Holds team members to the proper Image and Appearance Guidelines including proper hygiene
- Monitor guest satisfaction measurements including Yelp and other reputation management as one tool to identify successes and challenges
ABILITY TO :
EDUCATION AND SKILLS :
