What are the responsibilities and job description for the Manager, Care & Enrichment position at American Society for the Prevention of Cruelty to Animals?
Summary :
Are you passionate about helping animals in need and eager to advance the field of animal welfare? Do you thrive in a dynamic, complex, highly collaborative environment? If so, the role of Manager, Care & Enrichment at the ASPCA's new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you!
The individual in this role is responsible for overseeing the R&R Center's team of Care & Enrichment Technicians (CETs), developing, implementing and overseeing daily monitoring processes, meticulous data collection, and ample and open communication within and between teams.
The successful candidate for this role has strong organizational and leadership skills, a positive attitude, and is a model of resilience and adaptability. The Manager, Care & Enrichment is highly collaborative, continually working with colleagues in behavior and veterinary to ensure each animal has holistic and individualized care.
Recovery & Rehabilitation Center Overview & Upcoming Launch
The R&R Center in Pawling, NY, is a unique program dedicated to providing integrated sheltering, behavioral, and medical care for canine victims of cruelty. The R&R Center team works closely with ASPCA teams in New York City to help animals rescued in partnership with the NYPD.
This position has a target start date of3 / 10 / 2025 and is remote until the facility is ready for occupancy in May of 2025, after which it will be an in-person position based in Pawling, NY. This position requires the incumbent to live within a commuting distance to Pawling, NY by May 1, 2025.
Responsibilities :
Responsibilities include but are not limited to :
Functional Duties (35%)
- Maintains working knowledge of all Care & Enrichment daily protocols, working with the Senior Director, Care & Enrichment to ensure protocols are clear, concise, and up-to-date
- Maintains working knowledge of all relevant regulatory requirements, and keeps accurate records of compliance activities
- Oversee the cleaning and prepping of animal holding area and associated tasks, the provision of enrichment, and the feeding and watering of animals to ensure their daily needs are met
- Arrange daily animal care and enrichment tasks to optimize workflow and ensure efficiency
- Assist in training and overseeing volunteers as they perform animal related tasks, particularly when directly handling animals, and communicating respect and gratitude for volunteer support
- Collaborate with behavior and veterinary team members, working together to ensure open and ample communication, excellent care, and close monitoring of every animal in the shelter
- Together with the Care & Enrichment Technicians, creatively problem solve and take appropriate initiative to solve day to day issues
- Provide continual feedback to the Senior Manager, Care & Enrichment to improve processes and minimize barriers to efficient work and high-quality animal care
- Contribute to the ongoing development and refinement of daily care and enrichment SOPs, representing the interests of the Care & Enrichment Technicians and working with the behavior and veterinary team to ensure integration
- Audit data entered by Care & Enrichment Technicians on a daily basis to ensure it is accurate, informative, and appropriate to be read in a court of law if internal records were subpoenaed
- Assist in choreographing animal movement into and out of the shelter in a seamless and low-stress manner
- Perform repeated daily checks of animal holding areas, spot cleaning, feeding, watering, and providing enrichment as the need arises, or appropriately delegating the same
- Hold team huddles at regular intervals throughout the day to determine progress on tasks, who needs additional support, and shape the remainder of the day accordingly
- Develop, implement, and execute strategies to keep animal care and enrichment equipment and supplies organized, efficiently located, and in good repair
- Monitor the inventory and conditions of animal care and enrichment supplies, requesting additional supplies before stock is depleted
- Perform daily rounds to ensure all animals are in appropriate seized enclosures, and to evaluate the condition of every enclosures, noting any safety or integrity concerns, bringing them to the attention of the Manager, Facilities
People Management (50%)
Operational and Administrative Duties (15%)
Core Values
Exemplifies the ASPCA's Core Values :
Education and Work Experience
Language
Qualifications
Compensation and Benefits :
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $68,000 - $73,000 annually
For more information on our benefits offerings, visit our website.
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If you are interested in joining our team but do not see a position listed that fits your experience or interests, please visit our website to join our Talent Community and stay connected to future opportunities with the ASPCA.
Qualifications :
See above for qualifications details.
Language : English
Education and Work Experience :
High School Diploma
Our EEO Policy :
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA's standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA's People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.
Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.
ASPCA is an Equal Opportunity Employer (M / F / D / V).
Salary : $68,000 - $73,000
