What are the responsibilities and job description for the Client Services Manager position at American Songwriter?
Description:
Savage Ventures is seeking a Client Services & Project Assistant to support our Brand Partnerships and Account Management team. This role involves maintaining strong client relationships and managing the post-sale fulfillment process. This role will be cross-functional, communicating with all internal teams to ensure campaign delivery. The person in this role will track and analyze campaign performance, ensuring timely updates and effective optimization recommendations. Additionally, the Coordinator will assist with office events and contribute to brainstorming sessions for brand pitches. Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently are essential.
Savage Ventures is a media company based in Nashville, TN. Through this role, you will get to work on digital media campaigns for VICE Media, American Songwriter, Wide Open Country, Outdoors.com, Wide Open Spaces, Bourbon , and more media brands.
Key Responsibilities:
Support Brand Partnerships & Account Management Team:
- Lead the post-sale process from start to finish
- Organize inbound deal requests/RFPs and log in internal systems (e.g. Asana, Hubspot, etc.)
- Keep internal account leads up to date on active campaigns
- Front line of communications with clients
- Develop strong and trusting relationships with partners
- Collect and organize periodic campaign reporting
- Communicate with a multitude of internal teams for campaign execution
- Become well-versed in digital media strategies & develop a confident understanding of the space
- Must be available to assist in occasional event set-up and planning
Qualifications:
- Bachelor’s degree in Business, Marketing, Communications, Music Business, or a related field.
- 2 years of experience in marketing, business development, public relations, partnerships, sponsorships, or related fields
- Experience with a digital media agency is a big bonus!
- Expert levels of organization, written and verbal communication, and attention to detail
- Familiarity with Google Suite, Canva, Asana, Hubspot, Excel
- Ability to multitask and manage time effectively in a fast-paced environment.
- A willingness to learn, grow, and develop new skills quickly
- Must be a confident self-starter with an I-can-do-anything mindset
- Passion for music, culture, culinary arts, and/or outdoor lifestyle is a big plus!
- Located in the greater Nashville area. We will be working in-office 3-4 days minimum