Demo

Fitness Network Support-Fitness Network Management (Remote)

American Specialty Health Incorporated
San Diego, CA Remote Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/15/2025

Description

American Specialty Health Incorporated is seeking a Fitness Network Support - FNM to join our Fitness Network Management (FNM) department. This position will assist in fitness center outreach and rate resolution, as necessary.

Hourly Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $19.46 Hourly Wage.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote / WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).

Responsibilities

  • Fitness Center retention and rate revision outreach.
  • Provide follow-up to assigned rate revisions and collect fitness center data and report accurate information.
  • Provide follow-up to assigned fitness center resignations.
  • Maintains confidentiality of all fitness related records and files.
  • Processes outreach requests to fitness centers and key decision makers within specified turnaround times, in support of Manager's expectations.
  • Interacts with individual fitness center to support retention initiatives.
  • Documents activity using the appropriate systems within CRM, as needed.
  • Processes requests within specified turnaround times, in support of Manager's expectations.
  • Maintains working knowledge of PROMIS and business processes related to database maintenance, including CRM.
  • Renegotiates fitness center reimbursement rates with fitness centers and assists with the analysis of rate increases from contracted fitness centers.
  • Participates in formal / informal training and team meetings and supports department by assisting on other special projects, as directed.

Qualifications

  • Associate degree or equivalent experience preferred. If equivalent experience, high school diploma required.
  • Minimum 2 years' experience in customer service, resolving complex issues.
  • Excellent computer skills to include Word, Outlook, and Excel.
  • Ability to work independently.
  • Demonstrated ability to multitask and manage simultaneous requests requiring action from multiple sources (i.e., telephone, e-mail, direct interaction, etc.).
  • Must be flexible and be willing to perform wide range of responsibilities to meet departmental or company goals.
  • Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations, and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.
  • Mobility

    Primarily sedentary, able to sit for long periods of time.

    Physical Requirements

    Ability to speak, see and hear other personnel and / or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

    Environmental Conditions

    Work-from-home (WFH) environment.

    American Specialty Health is an Equal Opportunity / Affirmative Action Employer.

    All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

    Please view Equal Employment Opportunity Posters provided by OFCCP here .

    If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

    ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    Salary : $19

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Fitness Network Support-Fitness Network Management (Remote)?

    Sign up to receive alerts about other jobs on the Fitness Network Support-Fitness Network Management (Remote) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $49,459 - $84,210
    Income Estimation: 
    $80,391 - $116,527
    Income Estimation: 
    $48,819 - $62,070
    Income Estimation: 
    $49,459 - $84,210
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at American Specialty Health Incorporated

    American Specialty Health Incorporated
    Hired Organization Address San Diego, CA Full Time
    Description American Specialty Health Incorporated is seeking an EDI Senior Integration Engineer II to join our Informat...
    American Specialty Health Incorporated
    Hired Organization Address Houston, AK Full Time
    Description American Specialty Health Incorporated is seeking a Clinical Network Development Specialist III to join our ...
    American Specialty Health Incorporated
    Hired Organization Address San Diego, CA Full Time
    Description American Specialty Health Incorporated is seeking a Documentation Coordinator - PCC to join our Practitioner...
    American Specialty Health Incorporated
    Hired Organization Address Jacksonville, FL Full Time
    Description American Specialty Health Incorporated is seeking a Clinical Network Development Specialist III to join our ...

    Not the job you're looking for? Here are some other Fitness Network Support-Fitness Network Management (Remote) jobs in the San Diego, CA area that may be a better fit.

    Medical Fitness Specialist

    Physical Rehabilitation Network, La Mesa, CA

    Fitness Manager

    Fitness Together, San Diego, CA

    AI Assistant is available now!

    Feel free to start your new journey!