What are the responsibilities and job description for the Engineering Customer Service Member position at American Steel Carports, Inc?
American Steel Carports, Inc, a leading provider of high-quality steel structures, is seeking an energetic, responsible, and self-motivated individual to join our dynamic team. We pride ourselves on our commitment to excellence and are looking for someone with a winning attitude, a friendly smile, and a mature approach to their responsibilities.
Responsibilities:
- Maintain accurate records by logging, scanning, and filing documents.
- Manage incoming phone calls for engineering dept.
- Coordinating permits for customer’s orders with building departments nationwide
- Managing contractor licensing and business registrations
- Sending pre-engineered plans to customers via email/mail/etc.
- Answering technical questions regarding the product
- Custom product pricing
- Requesting custom engineering plans with partner firm
Requirements:
- Proficient in Microsoft Office Suite and Adobe Acrobat
- Basic computer knowledge and aptitude to learn company-specific software.
- Excellent communication skills, both verbal and written
- Excellent math skills
- Ability to work independently and as part of a team.
- A responsible, mature attitude towards work with a focus on reliability and education
- Fluent in Spanish and English (preferred)
Schedule:
Monday – Friday:
- 8 am – 5 pm
- 9 am - 6 pm
- 10 am – 7 pm
Saturday: 8-12 pm (can be mandatory)
Overtime opportunities frequently available
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Morning shift
Language:
- English/Spanish (Required)
Ability to Relocate:
- Joshua, TX 76058: Relocate before starting work (Required)
Work Location: In person
Salary : $14
