THE ROLE : Senior Financial Analyst
You will play a critical role in driving ASA's financial planning and analysis (FP&A), borrower services, and operational compliance, ensuring that our organization continues to meet its financial and strategic goals while safeguarding the interests of our borrowers.
This Associate will serve as a subject matter expert in the Federal Family Education Loan Program (FFEL). While the FFEL program officially ended in 2010, ASA continues to manage a significant FFELP portfolio, ensuring its financial sustainability and borrower satisfaction.
What You'll Do :
Financial Planning & Analysis :
- Lead the modeling and analysis of FFEL revenue projections, ensuring accuracy and timely updates in the FP&A system.
Assist with the development of financial budgets and forecasts for operating and programmatic expenses by business area.
Partner with teams across ASA to understand operational and programmatic initiatives, providing insights to inform future forecasts.Maintain financial budgets and forecasts for operating and programmatic expenses by business area.Act as a shared resource to communicate key financial data and analysis to stakeholders and assist with compiling Board materials, as needed.Build and maintain financial models that support strategic decision-making at the Senior Leadership level.Compare and analyze actuals versus budget monthly; prepare variance analysis, identify trends, and collaborate with business partners to adjust forecasts as needed.Assist with multi-year expense budgeting and forecasting efforts.Tracks and reports on contracted, committed, actual, and capitalized expenditures.Reviews contractual financial terms to ensure accurate accounting and recordkeeping.Assists with sources and uses forecasting for corporate liquidityEvaluate existing policies and procedures and make recommendations which help drive adoption, efficiency, and effectiveness throughout the organization.Guarantor FFEL Operations :
Serve as the primary liaison to ASA's guarantor services provider, ECMC (Education Credit Management Corp), to ensure high-quality service for ASA's borrower population, in line with the Guaranty Services Agreement.Actively engage in regular update and discussion forums between ASA and ECMC.Monitor the ECMC QuickBase Compliant Management Portal to ensure effective management of borrower complaints and disputes.Advocate for ASA borrowers by researching and resolving disputes, ensuring fair treatment and positive outcomes.Review and approve borrower settlement offers in accordance with established guidelines; escalate matters beyond personal approval authority to senior management.Collaborate with internal stakeholders to improve ASA's FFELP operations, identifying potential risks and process improvements.Assist with the compilation, analysis, and submission of required financial reports to the Department of Education.Ensure claims are processed and paid accurately and efficientlyRequirements and Skills :
Bachelor's degree in finance, Accounting, or related field5-10 years of financial analysis and budgeting / forecasting / financial operations, with a strong preference for candidates with Federal Family Education Loan Program (FFELP) experience.Experience working in a multi-channel service delivery environment.Familiar with various accounting / finance functions (i.e. Accounts Payable, payroll, General Ledger, Purchasing, etc.)Experience managing and tracking complex projects.Proven track record of managing third-party outsourced partnerships.Expertise in dispute resolution and negotiation, with a history of successfully managing complex borrower-related issues.Demonstrated ability to prepare customized business and customer communications in both written and verbal formats.Strong knowledge and demonstrated experience with Microsoft Office Suite and other financial technologies.Strong business acumen and ability to work cross-functionallyAn entrepreneurial mindset, with the ability to take the initiative and solve problems proactively.A solid understanding of student loan regulations and industry best practices is strongly desired.LI-Hybrid
