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Quality Control Analyst - Long Term Care Ombudsman Program

American Technology Consulting
Jacksonville, FL Contractor
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/6/2025

FL-DEA-Long Term Care Ombudsman Program-Quality Control Analyst


Dress Code: Business


Work Environment: Professional Business Office


Candidate Responsibilities:

* Answering phones

* Typing

* Strong data entry

* Imputing data into RTC Data Base

* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)

* Handling customer complaints


Experience Required:

  • Professional office experience
  • Strong data entry and typing skills
  • Experience responding to customer complaints
  • Knowledge of long-term care facilities
  • Experience using RTC data base
  • Bi-lingual (Spanish/English)
  • Experience working with the elder population

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