What are the responsibilities and job description for the Quality Control Analyst - Long Term Care Ombudsman Program position at American Technology Consulting?
FL-DEA-Long Term Care Ombudsman Program-Quality Control Analyst
Dress Code: Business
Work Environment: Professional Business Office
Candidate Responsibilities:
* Answering phones
* Typing
* Strong data entry
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
* Handling customer complaints
Experience Required:
- Professional office experience
- Strong data entry and typing skills
- Experience responding to customer complaints
- Knowledge of long-term care facilities
- Experience using RTC data base
- Bi-lingual (Spanish/English)
- Experience working with the elder population
