What are the responsibilities and job description for the Workplace Experience Coordinator position at American Transmission Co.?
Summary of Responsibilities:
At ATC, we believe that every interaction is an opportunity to create an exceptional experience. As our Workplace Experience Coordinator, you’ll embody our award-winning culture, providing a welcoming, seamless, and elevated experience for all who enter our Pewaukee headquarters.
Essential Responsibilities:
In this role, you’ll serve as the first point of contact for visitors, showcasing your exceptional customer service skills while greeting and assisting guests with a warm and professional demeanor. Responsibilities include:
- Facilitating visitor registration and badging in alignment with established building access and security protocols.
- Anticipating and addressing guest and employee needs with promptness, precision, and a personalized touch.
- Handle and route incoming phone calls with poise and efficiency.
- Coordinate mail and package services, ensuring timely and accurate distribution.
- Provide event support, from setup and coordination to delivering a flawless attendee experience.
- Assist with maintaining a polished and inviting office environment, going above and beyond to meet the highest standards of service.
This is a role where no two days are the same, and you’ll thrive as a proactive problem solver who takes pride in creating memorable experiences. As part of your responsibilities, you may occasionally provide coverage at other ATC offices.
What you bring to the team:
- Experience in a professional office setting, demonstrating sound judgment, tact, and diplomacy.
- Exceptional communication and interpersonal skills, with a passion for delivering exceptional service.
- A positive attitude, high attention to detail, and a commitment to excellence.
Grades: 14N/17N/20N
Number of Openings Available:
0
Posting Date:
2025-03-10
Time Type:
Full time
Equal Opportunity Employer:
ATC is an equal opportunity employer that seeks to foster diverse teams of talented people working safely together. We respect and embrace diversity of all aspects and hire, train and promote employees without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, genetics, protected veteran status, or any other characteristic protected by law. We encourage women, minorities, veterans and individuals with a disability to apply. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
