What are the responsibilities and job description for the Help Desk Analyst position at American Unit, Inc?
Knowledge, Skills, and Abilities
Advanced computer skills are required that aligns with the Job Description.Ability to multitask and to determine root cause of problems and implement solutions, and resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions. In addition, customer relations skills; good verbal and written communication skills; and proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook). Skill
Required / Desired
Amount
of Experience
Advanced computer skills are required that aligns with the Job Description
Required
8
Years Ability to multitask and to determine root cause of problems and implement solutions,
Required
8
Years
Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions
Required
8
Years customer relations skills
Required
8
Years
good verbal and written communication skills
Required
8
Years proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook)
Required
8
Years
Global Candidate Requirements
Skill
Required / Desired
Amount
of Experience
