What are the responsibilities and job description for the Management Customer Support (Team Lead) position at American Unit, Inc?
Job Responsibilities:
✅ Supervise employees by training, evaluating, and directing their work.
✅ Troubleshoot computer systems, software, and hardware.
✅ Provide IT support for networked printers, smartphones, and Service Desk tickets.
✅ Assist with AV and video conferencing setup and troubleshooting.
Required Experience & Skills:
✔ 5–10 years of IT work experience.
✔ Strong knowledge of Microsoft products, computer hardware/software, and networking.
✔ Advanced troubleshooting skills across various computer systems.
✔ Excellent communication and leadership abilities.
