Tier 1 Systems Engineer

Tier 1 Systems Engineer

6 Months Contract

Littleton, CO

Job Description

Systems Engineer - Tier 1 (Littleton/Denver, CO - Hybrid)

Seeking a Systems Engineer - Tier 1 to support our client's nationwide ORAN 5G network and Private Cloud. This role provides hands-on experience working onsite in a close-knit, collaborative team, supporting critical applications, and responding to high-volume incidents. The team is preparing for an on-prem to cloud migration, with opportunities for growth into Kubernetes, Cloud, and Data Engineering roles within the Wireless Cloud organization.

Must-Have Skills

• 5-7 years of professional experience, ideally in an enterprise environment handling high-volume tickets and incidents
• Experience as an engineer resolving Tier 1, Tier 2, and Tier 3 tickets
• Strong platform support experience, specifically within Linux
• Scripting knowledge (Shell, Python, or PowerShell)
• Experienced tracking tickets in JIRA and maintaining proper documentation
• Kubernetes OR strong automation experience (Python, Ansible)
• Mentorship and training experience

Nice to Have Skills

• Experience working in Cloud Native environments
• Telecom industry experience

Day-to-Day Responsibilities

• Support critical applications, respond to incidents, and resolve Tier 1 and Tier 2 tickets
• Manage, monitor, and optimize Linux servers for high performance and reliability
• Deploy, manage, and scale containerized applications using Kubernetes
• Automate processes using scripting languages (Shell, Python, PowerShell)
• Utilize Infrastructure as Code (IaC) tools like Terraform or Ansible
• Maintain system monitoring solutions and analyze logs for performance tuning
• Collaborate with cross-functional teams for seamless deployment and operations
• Provide mentorship and training to team members on DevOps best practices